TRAINING TECHNICIAN

IMPORTANT NOTE: This opportunity is only open to active duty servicemembers who are at least 12 months from separation and possess or anticipate a 30% or more Disabled Veteran, VRA, and/or Schedule A hiring authority eligibility in addition to being qualified for the position per the below qualifications.
LOCATION: U.S. Border Patrol Academy in Artesia, New Mexico MAJOR DUTIES AND RESPONSIBILITIES:
This Training Technician position is with the Office of Training and Development (OTD) within U.S. Customs and Border Protection (CBP) and serves in a developmental capacity under the leadership and guidance of a higher graded specialist at the Border Patrol Academy. The Training Technician is responsible for • Facilitating CBP basic Federal Law Enforcement Training Center (FLETC)-sponsored training.
• Working with the Hiring Center and each Border Patrol Sector to identify trainees who meet class criteria and confirming personnel scheduled for basic training.
• Liaising with the FLETC Scheduling Coordinator and other organizational personnel as required for scheduling students. Also assists with schedules and securing and coordinating the use of training sites, facilities, and materials.
• Performs requisite class coordination responsibilities associated with training. Must be familiar with assigned courses, purpose, scope, prerequisites, administrative requirements, and all appropriate coordination points of contact to include program offices.
Additional, specific responsibilities include but are not limited to:
• Sending email notifications with pertinent training specifics and travel information to students.
• Coordinating classroom setup with Logistics.
• Assisting with the welcome orientation for each class.
• Managing student bio sheets to generate rosters and other reports.
• Coordinating with session supervisors and instructors and provides guidance to students, as required, for duration of training.
• Assisting students with the completion of required travel documents within the agency's automated travel system. Prior to student travel, reviews all travel authorizations to ensure appropriate funding codes are used, travel dates and other information are correct, and compliance with Academy policies and procedures, as well as Federal Travel Regulations. After review, forwards to appropriate official for approval. Same review required for processing travel vouchers for reimbursement of expenses.
• Assisting with class management using the agency's learning management system and maintains electronic and hardcopy files for each class, to include but not limited to rosters, schedules, departure information, and grade reports.
• Assisting instructors with grade calculation and preparing transcripts for each student; also assures all scores and other records are received timely for entry.
• Collecting all training and reference material from instructors and students at the end of the training, sorts and organizes the material, and conducts an inventory.
• Assisting with support requirements for closing ceremonies and graduations ceremonies by coordinating with the lead instructors.
• Preparing award letters, picks up plaques and other awards, generates graduation notes and programs for ceremonies, secures badges/credentials for issuance, and ensures all other administrative requirements for graduations are completed prior to a set time and date.
• Preparing venue for graduation ceremonies; ensuring audio-visual equipment is working properly before ceremony begins. Also assists with lighting for the auditorium and other behind-the-scenes operations and practices with students prior to the ceremony. REQUIRED BASIC SKILLSET:
Some knowledge in training centers, training programs, schools, or units. Have experiences in effective writing skills; editing practices; instructional media application, training reporting, program and curriculum validation, and automated systems. Experience in scheduling training events and facilities. Basic capabilities in communicative interpersonal skills and effective communications. Have some capabilities and experience in presenting professional briefings and in writing reports and records.
• Basic knowledge of automated systems, personal computers, and software.
• Ability to analyze data/products to determine adequacy of training programs.
• Ability to communicate effectively with diverse groups of individuals, both orally and in writing, using tact and courtesy.
• Experience in performing administrative functions in support of training such as, managing training schedules, ensuring resource requirements have been coordinated, and utilizing automated systems. HOW TO PREPARE YOUR APPLICATION:
Your resume, which will enable us to determine the grade level for which you qualify; align it to the specifics as described in the duties and responsibilities section above. Provide details of your education, background, and experience so we can accurately assess your qualifications, and be sure to highlight any superior proficiencies that uniquely qualify you. Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Required documentation includes:
• Your DD214 (SSN redacted) or Statement of Service with all campaign medals contained therein is required.
• Your VA Disability Rating Letter and/or a Schedule A Letter is required.
• References from all past and present employers are required. HOW TO APPLY:
Email with SUBJ: CBP – Office of Training and Development (OTD) – Training Technician (GS-07) – Artesia, NM – (What Preference Claiming: 30% or More Disabled Veteran, VRA, and/or Schedule A).

---