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Branch Manager

4 months ago

Bryant, United States First Convenience Bank Full time

* Responsible for the daily activities of an assigned bank branch including, but not limited to sales production, teller and new account opening operations, staff development and customer service
* Accountable for the new account production and branch targets by ensuring branch employee participation as outlined in the Branch Manager Sales Expectations document.
* Plan, implement, and maintain ongoing aggressive, sound program of business development to meet objectives
* Participate in community associations and events for Bank promotion
* Familiar with all teller and new account opening responsibilities, monitor, and provide assistance and instructions to employees as needed or required
* Assist tellers in locating cash discrepancies and informing the proper personnel
* Handle special or escalated customer concerns
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Accountable for career development of staff including support, guidance, direction and training
* Maintain communication between branch/center and upper management
* Responsible for timely monthly reports
* Ensure branch compliance with all operational procedures and abide by applicable banking regulations
* Other duties as assigned


Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Operate a computer and other office machinery
* Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.

Requirements

* High School diploma or equivalency
* At least 18 years of age
* Minimum of one year management/supervisory experience
* Strong sales skills with the ability to effectively develop business
* Proven ability to establish and maintain sound relationships with existing and potential customers
* Proven success motivating a sales force
* Excellent communication skills, leadership and organizational skills
* Extensive cash handling experience
* Experience working in a high volume, fast paced environment
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
* Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.

Preferred:
* Four-year college degree in business/management or related degree
* Banking industry experience
* Familiarity with banking laws and ordinances: Reg cc policies, OFAC, etc.