Sr Manager, Digital Segmentation Lead

2 weeks ago

Lone Tree, United States Charles Schwab Full time
Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The International Digital Segment Product Manager is responsible for ensuring Non-US based customers who desire to trade and custody assets within the US have an engaging digital experience compliant with the applicable policies and standards at Schwab.

Schwab offers a comprehensive solution that leverages our US offerings to provide this functionality. 

 The Senior Manager will:

  • Foster an in-depth understanding of the ways that Schwab provides services for international customers seeking to trade and custody assets within the US
  • Ensure an engaging digital experience for customers in the international segment
  • Work with service, technical and product partners to implement digital functionality
  • Cultivate a comprehensive strategy to increase Schwab’s international digital functionality to continue to grow the business segment
  • Develop compelling, clear presentations for senior leadership that can be used to influence the strategic direction of the client experience
  • Execute on business strategy, leading and supporting projects with cross-functional partners, including channel organizations (branch network, service centers, schwab.com), project management, marketing, operations, legal, and compliance
What you have

Requirements:

  • 5 years of brokerage experience
  • 5 years as a product manager
  • Experience developing and executing on strategic initiatives
  • Experience managing multiple projects that vary in scope and complexity simultaneously
  • Ability to influence others and build consensus in a highly matrixed organization
  • Strong decision-making skills, ability to prioritize work and negotiate compromises with business and technology partners as needed
  • Skilled in operating at both the strategic and tactical level; attention to detail and demonstrated ability to multi-task and work efficiently to meet tight deadlines with minimal supervision
  • A client-centric focus – keeps clients in forefront of decisions, connects plans and actions to our purpose of serving clients
  • Strong analytical skills - quickly analyze data to identify key insights and apply them to the business; ability to develop convincing business cases
  • Comfort with ambiguity with an ability to learn quickly and thrive in a complex, dynamic environment

Preferred Requirements:

  • Series 7 License

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

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