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2 months ago

Columbus, United States Cooper's Hawk Winery & Restaurant Full time

The Cooper’s Hawk Server ensures a positive and memorable Guest experience through efficient and friendly team-based service, while educating our guests on Cooper’s Hawk menu items,winesand our Wine Club. The Server helps grow our Wine Club community by educating our guests on the program and inviting them to join.What You’ll GetIncredible Discounts:50% Dining and Carryout40% Retail Wine20% Retail and Private EventsMonthly Complimentary Wine Tasting for TwoMedical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness ProgramCompany Matching 401(k) Retirement Savings PlanFlexible Savings Accounts- Health and Dependent CareHighly Competitive Pay plus Team Member Incentives & Rewards Pay Access before Pay DayFlexible SchedulesPaid Time OffAccess to Team Member Relief ProgramEmployee Assistance Program, providing mental health, legal and financial counseling.“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods andservicesEmployee Referral Bonus ProgramWine and Culinary EducationCareer GrowthFlight PlanMilestones Recognition ProgramWhat You’ll DoGreet all guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpfulmannerMaintain full knowledge of Cooper’s Hawk food, drink, wine menus and steps ofserviceActively educate Guests on the Cooper’s Hawk Wine Club and its offerings and rewardsandinvitethem to participate in the Club with the goal of expanding our membership base.Actively communicate with Bartenders, Hosts and Food Runners to ensure we are delivering a memorable GuestexperienceMaintain an awareness of, and have a basic understanding of, the Host and Service Assistant positions and support whenneeded Pick up and deliver food orders to the table in a timelymannerServe alcoholic beverages in an appropriate manner consistent with company standards and legalguidelinesMaintain awareness and basic knowledge of Tasting Room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthlytastingMaintain a safe, sanitary, organized, and stocked workarea Handle cash and utilize the MICROS system according to companystandardsFollow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, orclosingPerform other duties asassignedWhat You’ll NeedMust represent Cooper’s Hawk ValuesMust be at least 21 years ofageA minimum of 6 months of server experiencerequiredExperience in a full-service, upscale casual restaurant or an equivalent service environmentpreferredMust be comfortable actively educating our guests on the Wine Club membership program and inviting them to join.A hospitality-focused individual with a passion & knowledge for guest service,foodand wineAn individual who thrives in a team-based environmentExperience using Micros or similar POSsystemsMust be able to read, write and understandEnglishAbility to multi-task and work calmly and effectively under pressure, in a fast-paced environmentAbility to work flexible shifts and schedules, inclusive of weekends and someholidays Ability to stand and walk up to 10 hours pershiftAbility to lift and carry up to 40poundsAbility to perform essential functions to Cooper’s Hawk standards and with reasonableaccommodation Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk. Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.About UsCooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life