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Kennel Assistant

2 months ago


Elkin, United States Heartland Veterinary Partners LLC Full time
About State Road Animal Hospital

At State Road Animal Hospital, our experienced veterinary team is dedicated to providing the best and most up-to-date veterinary care. We strive to ensure your pet receives the highest quality medical attention in a friendly and professional environment. We want you to be an active part of your pet’s healthcare journey, and we promise to give them the same love and dedication we would our own four-legged family members.

From wellness exams and vaccinations, surgical needs, nutrition counseling, diagnostics, and more–we are committed to helping you protect their health for years to come. Give us a call or stop by today to learn how we can provide your pet with the best care possible. Together, we will make sure they stay as healthy and happy as possible.

Hours of operation:
Monday-Friday: 8:00 AM – 5:30 PM
(Closed 12 PM – 1 PM for Lunch)
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Anticipated schedule for new team member:   
2-3 afternoons a week (2:00 pm - 6/6:30 pm
Saturdays(split shift) 8:00 am - 1:00 pm, then 4:30 pm to finish.
Sunday(split shift), 8:00am to finish, then 4:30 pm to finish
**Ability to work every other weekends is required to be considered for this position**

Pay: $10.24 p/hr

Benefits Offered for our part-time team members

  • Flexible work schedules
  • Employee Referral Program
  • Pet Care Discount
​​​​​​​Kennel Assistant Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
  • Collaboration & Teamwork: Carefully coordinating actions with practice team members.  Quickly incorporating feedback to ensure positive results.  Sharing ideas and being open to other’s ideas.  Continually looking for ways to help others.
  • Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care.
  • Active Listening: Following the expressed wishes of clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Provides great care for patients visiting the practice for grooming and / or boarding.
  • Ensures patients are admitted noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
  • Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during practice visit.
  • Observes patient’s appearance and activity for general physical condition, obvious signs of illness, disease and discontent.
  • Appropriately handles patients and as needed, properly restrains hard-to-control patients.
  • Walks patients several times a day to provide exercise and time for elimination of bowels and bladder.
  • Applies knowledge of normal food and liquid requirements and as required, provides special food and liquids.
  • Ensures patients are clean and fresh smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit.
  • Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified.
  • Regularly cleans, disinfects and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent.  Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls.
  • Launders and dries towels and blankets.
  • Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds.
  • In some practices and based on veterinary practice experiences and confidence:
    • Assists with the administration of medications under the supervision of Doctors or Technicians; assists with the administration of medications, post-operative care or preparation of samples for laboratory examination, collect specimens, clean instruments, fill prescriptions as authorized.
    • Provides bathing and grooming services.
  • Performs other duties as assigned.

Requirements / Qualifications
  • Part-time
  • Ability to work on weekends
  • Previous veterinary experience preferred but not required
  • Client satisfaction references preferred
  • Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
  • Practices OSHA safety techniques including proper PPE