![AAA Washington](https://media.trabajo.org/img/noimg.jpg)
SEASONAL Travel Customer Service Specialist
2 months ago
AAA Washington -Alderwood
PT-FT hours available
Become a brand ambassador for the travel industry As a Travel Customer Service Specialist for AAA Washington, you will be responsible for elevating customer experiences and cross-selling products and services. At the store location in Alderwood, enjoy our customer friendly setting, established client base, team environment, and a role that adds to our clients lives and creates lasting memories. This position is a seasonal position expected to last approximately 11 weeks. Hours are flexible to accommodate part-time hours and full-time hours M-F based on business needs.
Successful candidates will have a minimum of 1+ years of experience in customer services or sales with a High-School diploma or GED. Prior experiences working in a club or membership-based organization are a plus
MAJOR RESPONSIBILITIES INCLUDE:
• Provide a personalized experience greeting customers, identifying their needs, and uncovering opportunities for referrals to Travel Advisors or Insurance Agents
• Handle customer needs or connect them with the right expert for resolution
• Facilitate the processing and education of international driving permits and any applicable regulations. Process passport photo for clients
• Act as a subject matter expert for AAA membership
• Sell travel store merchandise, membership, attraction tickets, and financial products including the AAA credit card
• Utilize a POS system and accurately process transactions
Preferred Qualifications:
• Associate or bachelor's degree
WHO WE ARE:
The American Automobile Association (AAA) has been a leader in roadside assistance, mobility advocacy and traffic safety for nearly 120 years, AAA Washington also operates a full-service travel agency and the largest independent personal-lines insurance agency in Washington.
SALARY:
• Target hiring salary is $20.63 per hour
RANKED AS ONE OF WASHINGTON'S 2023 BEST PLACES TO WORK by Puget Sound Business Journal
• AAA Washington is committed to hiring and retaining a diverse and inclusive staff.
• We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas.
• We do not provide relocation assistance. The expectation for this position is that the employee lives within our Washington/Idaho service area.
• AAA Washington is a drug-free workplace.
PandoLogic. Keywords: Customer Service Representative, Location: Lynnwood, WA - 98037 , PL: 593339624
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