RESIDENT MARKETING MANAGER

Marketing ManagerFlik Hospitality GroupSalary: $88000 - $90000 / yrOther Forms of Compensation: 10% annual bonusWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day.We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.Job SummaryWe are seeking a hospitality minded Marketing leadership professional to join our dynamic airport lounge operations team. MUST be based in a location near Dulles, Newark, or Chicago airport hubs. As the Marketing Manager for this busy aviation portfolio, you will be responsible for implementing and elevating the organization's front-of-house standards and client driven initiatives. This role focuses on executing strategic programs that enhance customer satisfaction and guest experience, including merchandising, seasonal activations, and regional promotions. You will work closely with the Director of Marketing for Airport Lounges and Conference Centers to ensure the Aviation division's goals are achieved. Travel required - 50%Position Responsibilities:Collaborate with the Director of Marketing in the delivery and communication of marketing programs from FLIK to managers to ensure consistent representation of FLIK promotions at each location.Support the Director of Marketing in planning and executing seasonal marketing activations and monthly promotions.Conduct site visits and identify opportunities to drive customer satisfaction and guest experience.Coordinate with marketing and culinary teams to address FOH needs, organize regional site tours, and implement refreshes and seasonal innovations.Partner with the corporate FLIK Marketing and Creative Services team to develop tailored local activations for each region we serve.Deliver and communicate monthly marketing promotions to managers for seamless implementation.Provide support for new account openings, including station diagrams, layouts, and smallwares, and lookbooks.Communicate progress, risks, and escalations appropriately at all levels of the organization, or multiple departments, and businesses.Collaborate and build relationships with all stakeholders - including senior executives, on site operational leadership, and client.Work closely with the Director of Marketing to develop quarterly marketing performance reviews and contribute insights for business reviews.Collect and analyze data on smallwares usage and wear, creating detailed annual reports.Facilitate FOH training, including smallwares management and signage standards.Review and proof marketing materials to ensure accuracy and consistency.Collaborate with the operational services team to develop strategies for enhancing the FLIK brand presence.Analyze and report on the effectiveness of communication strategies and objectives.Support the marketing and creative departments in developing sales strategiesRole RequirementsBachelor's degree and 3+ years of merchandising / marketing experience.Exceptional oral and written communication skills, with the ability to engage all levels of the organization.Strong storytelling and presentation skills - able to communicate clearly and compellingly to cross-functional partners.Proficient in PowerPoint, Canva, Excel, and Microsoft Office; Adobe Suite experience is a plus.Proven ability to define and execute change strategies.Client-focused, proactive, and committed to continuous improvement.Ability to influence and manage external resources in a highly matrixed environment.Demonstrated ability to manage competing priorities within a single project while maintaining a positive, can-do attitude.Strong critical thinking skills with the ability to make informed decisions based on analysis and outcomes.Apply to Flik todayFlik is a member of Compass Group USACompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Applications are accepted on an ongoing basis.Flik maintains a drug-free workplace.Associates at Flik Hospitality are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.Req ID: 1483704Flik Hospitality GroupJohanna P Heidler[[req_classification]]