Sales Representative

Sales RepresentativeThe Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.A NEW CAREER POWERED BY YOU: Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a/an Sales Representative position at Concentrix is just the right place for you As a/an Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENT: This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.WHAT YOU WILL DO IN THIS ROLE: As a/an Sales Representative, you will:Call potential clients and develop leads for our sales closing teams.Manage a high volume of cold and warm customer engagements via phone with a focus on meeting customer needs.Provide accurate weekly, monthly, and quarterly sales forecasts.Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements.Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage.Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date.Find opportunities to upsell our client's product and always deliver expert customer experiences.Deliver expert customer experienceswith a smile.YOUR QUALIFICATIONS: Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Representative role include:Ability to commute to and work in our Nashville, TN office.1+ years' experience working in a sales or customer service capacity, preferably in a corporate office setting.Experience using an auto-dialer, and willing to be on the phone 70% of your work day.Prior success in achieving personal and team sales quota/goals.Experience in high-volume calling and learning new technologies.Having a coachable and adaptable attitude with excellent knowledge of MS Office programs.Experience working with Salesforce.com or similar CRM.An aptitude to cross-utilize many different software systems and use them effectively on a daily basis.Proficiency in fast-paced multi-taskingEagerness to learn new technologiesMust reside in the United States and have a valid U.S. address for residenceWHAT'S IN IT FOR YOU: One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:The base salary range for this position is $14.80- $18.55/hr (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.DailyPay enrollment option to access pay "early," when you want itCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and moreHealth and wellness programs with trained partners to help promote a healthy youMentorship programs that support your rewarding career journeyA modern, state-of-the-art office setting with advanced technologies and a great teamPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community supportCelebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and moreREIMAGINE THE BEST VERSION OF YOU If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."