Claims Assistant | In-office
4 weeks ago
Claims Assistant | In-Office (Ontario, California)Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career? A stable and consistent work environment in an office settingA training program to learn how to help employees and customers from some of the world's most reputable brandsAn assigned mentor and manager who will guide you on your career journeyCareer development and promotional growth opportunities through increasing responsibilitiesA diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needsPrimary Purpose Of The Role: To provide excellent customer service and internal support to an assigned team. Are You An Ideal Candidate? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
Essential Responsibilities May Include:Provide excellent customer service to external customers and internal support to an assigned teamAct as a liaison between customers and team members; direct calls to appropriate escalation path as neededProvide detailed notes on phone calls, and track and code documentation according to standard processesEducate and inform customers about processes, timelines and status of inquiries via multiple communication channelsResolve issues with one call/ one-person responsesInvestigate customer feedbackTrack trendsAssist with developing corrective/preventative actionsPerform administrative tasksQualifications:Education & Licensing: High school diploma or GED requiredSkills: Strong oral and written communication, computer literate including Microsoft Office, organizational skills requiredExperience: Clerical or customer service experience or equivalent combination of education and experience preferredTaking Care Of You:Entry-level colleagues are offered a world class training program with a comprehensive curriculumAn assigned mentor and manager that will support and guide you on your career journeyCareer development and promotional growth opportunitiesA diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and moreAs required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $19.00-$21.00/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
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Ontario, United States California Staffing Full timeJoin SedgwickBy joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek recognizes...
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Ontario, United States Sedgwick Full timeWorkers Compensation | Claims Adjuster | Ontario, CaliforniaAre you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.Deliver innovative...
