Cabin Lead

2 weeks ago

Charlotte, United States Charlotte Staffing Full time

Lead Aircraft Cabin AgentLead Aircraft Cabin Agent is responsible for leading a cabin cleaning team in the performance of all cleaning and security search functions on designated aircraft according to company, client, and regulatory policies, specifications, and standards. Must have previous leadership experience and also janitorial. Must be able to work weekends. Training is provided. Second and overnight shift available. Responsible for not only directing, but also cleaning aircraft interiors including crew rest and bunk areas, lavatories, galleys, and cabin area. The Lead Aircraft Cabin Agent will also be responsible for provisioning by ensuring the correct safety card is placed in each seat-back and the linens and headsets are properly provisioned. Security searches (if applicable) include searching under passenger seats, tray tables, seat-back and life vest pouches, if applicable and ensuring all areas of the aircraft are free of debris. Responsible for distributing a cleaning schedule to cabin team members and allocating agents to work designated aircraft zones. Responsible for maintaining and distributing all cabin cleaning supplies and tools to team members. Monitor and direct agents to perform duties according to standard operating procedures. Responsible for not only directing, but also cleaning aircraft interiors within appropriate timeframes, including: crew rest & bunk areas, lavatories, galleys, and cabin area. Provisioning: the correct safety card is placed in each seatback. Seatbacks and life vest pouches, if applicable. Linens & headsets are properly provisioned. Security Searches.Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual may be required to stand, walk, and climb stairs for 2/3 or more of the work shift. Individual may be required to talk, hear and use hands to handle or feel for 2/3 or more of the work shift. Individual may be required to lift 75 pounds or more for up to 2/3 of the work shift. Work Environment: The work environment has a moderate to high noise level. Employees are exposed to a variety of weather conditions as they travel to and from aircraft on the ramp.Language Skills: Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks. Reasoning Ability: Employee must comply with the company's uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times. Education: High school diploma or GED required. Fluency in English is essential for effective customer communication and for understanding and adhering to company policies and procedures. Experience: Previous supervisory, airport, housekeeping and/or service-related experience preferred. Overall: Must be 18 years of age or older. Must submit to and pass a drug screen. Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including successful completion of a background check and ten-year work history.

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