Project Manager

3 weeks ago

New York, United States BREAKFAST Full time
The Studio


BREAKFAST is a world-renowned fine art studio known for conceiving and producing the most technologically advanced art sculptures ever created. Our pieces have been acquired by many high-profile private and corporate collectors in the world including Harvard University, Rockefeller Center, Tiffany & Co, and more.


The Position


BREAKFAST is seeking a technical project manager with the polished communication skills to effectively interface with the world's most prestigious art collectors and galleries. They will be autonomously responsible for delivery of projects and ensuring a stellar customer experience. A high degree of comfort working cross-functionally is essential. The ideal candidate is equally comfortable working with the production team to develop a deep understanding of how our pieces are created, the engineering team to understand how our pieces are designed and the finance team to build and track budgets.


Every step of the way, they will have the opportunity to make meaningful and visible improvements to our internal processes.


The project manager will oversee both large and small projects, and the work for each will vary. For large custom pieces, the project manager will be closely involved in the process from the moment the piece is conceived. They will work closely with the production manager and engineering team to develop a detailed project plan and budget. They will be responsible for working with our production team and the client to ensure the seamless end-to-end execution of the plan, including on-site installation.


BREAKFAST's smaller pieces are often shipped from our studio to be installed by the collector or gallery. For these projects, the PM will own the client onboarding process - ensuring that the client understands and can execute everything necessary to optimize the artwork. This includes helping them prepare for and manage the installation process and calibrating the piece for their specific location. For pieces that are already installed, the project manager will oversee their ongoing support. This includes conducting remote and on-site service calls, working with the engineering team as necessary.


This role will report to the Managing Director/co-founder.


Key Responsibilities


  • Manage many projects simultaneously. At any given time, we expect to oversee 5 - 10 small projects alongside a larger commission.
  • Develop and manage detailed project timelines for custom commissioned Flip Disc pieces.
  • Create, manage and track project budgets.
  • Manage the customer support function - ensuring a top tier experience for all of our clients and collectors.
  • Proactively seek out and propose efficiencies to get the most out of our studio
  • Be able to explain our work in great detail, down to how each piece works, their unique requirements, and what makes them special.
  • Bring technical and creative problem solving ideas daily to help the studio overcome all project hurdles.



Experience and Skills


  • 5+ years of technical project management with hardware and software production experience.
  • Mastery of one or more productivity tools (for example, Airtable, Google sheets, Asana, etc).
  • Demonstrated ability to develop new and improve existing processes.
  • Excellent verbal and written communication skills.
  • Comfort and confidence working independently and with a very small team.
  • A creative and entrepreneurial mindset — always looking for ways to improve themselves and the studio.
  • Comfortable with travel, including international. This role is a ~15% travel role.
  • Startup/small company experience is a plus.



Benefits


  • Work at a studio unlike any other in the world and have the opportunity to make a real impact.
  • Fun, creative, and challenging work environment. Everyone learns something new every day.
  • Competitive salary.
  • Health, dental, and vision insurance.
  • Summer Fridays.
  • We encourage employees to take as much vacation they feel is appropriate, necessary, and/or desired. There is no theoretical cap, as long as goals are being met.
  • Various monthly and annual activities to maintain a healthy & fun culture.



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