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Associate Director

2 months ago

Plano, United States AT&T Full time

Associate Director – Web Platform Services


Note: Location can be Dallas, TX Plano, TX or Seattle, WA. (Bothell), Hybrid onsite.


About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.


About the Team:

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. Digital transformation will revolutionize the digital space, and you can build a career that will propel your future.


We are looking for Associate Director – Web Platform Services who has hands on experience on both front-end (UI) and back-end technologies and extensive experience is improving application performance and quality for high transaction ecommerce website.


Responsibilities and Day-to-Day View:

  • Define and drive performance strategy for web applications and microservices.
  • Lead performance and automation engineering team for ecommerce web applications.
  • Define and track key software performance indicators to drive continuous performance optimizations.
  • Partner with cross functional teams such as architecture, product, development, platform and quality engineering to develop roadmap and implement new features for digital channels.
  • Communicate and present the results of the performance analysis and modeling to customers, stakeholders, and senior leadership.
  • Drive automation to improve software quality and speed of delivery.
  • Incorporate automation and virtualization into test strategy and execution to accelerate delivery of software products for digital channels.
  • Establish quality and reliability standards in partnership with cross functional teams.
  • Recommends infrastructure upgrades to support business growth and evolving technology requirements.
  • Improves test coverage for services; promotes a “shift-left” mindset; organizes and implements integration tests; and resolves problem areas.
  • Stays abreast of emerging technologies and assesses their applicability to the organization.
  • Fosters a collaborative environment that encourages knowledge sharing and skill development.
  • Leads and mentors a team of engineers; provides technical guidance, sharing best practices, and fostering a culture of continuous learning and growth.


Minimum Qualification and Skills

  • Bachelor’s or master’s degree program in Computer Science, Computer Engineering, or a related field (or equivalent experience).
  • 10+ years of solid experience and understanding of software engineering principles, design patterns, and best practices for building highly scalable and maintainable systems.
  • 8+ years of working experience with high-volume websites and high-velocity transactions and designing systems that can handle the demands of real-time or near-real-time data.
  • 8+ years of hands-on experience in automation testing for web applications and microservices.
  • 8+ years of experience with leading, managing and mentoring teams.
  • 5+ years of proven experience building sophisticated applications and APIs in Cloud and hybrid cloud environments at large scale preferably in Java and React JS.
  • 5+ years of experience in using observability tools such as APM, analytics platforms, etc.
  • 5+ years experience working with cloud platforms, such as Azure, AWS or Google Cloud, to architect and implement scalable, high performance and efficient solutions.
  • In-depth understanding and practical application of networking architecture principles and security: caching and content delivery (CDN).


Desired Qualification and Skills

  • Demonstrated ability to drive innovation, adapt to emerging technologies, and implement industry best practices.
  • Experience in building applications and performance scripts using AI Peer Programming tools.
  • Proficient in using modern software development tools, version control systems (ex. Git), and continuous integration/continuous deployment (CI/CD) pipelines.
  • Strong communication and leadership abilities, with a proven track record of collaborating effectively in cross-functional teams and mentoring junior engineers.
  • Demonstrated ability to take ownership and responsibility of critical issues and conclude them to resolution.
  • Excellent problem-solving and analytical skills, with the ability to dissect complex technical challenges and propose innovative solutions.


Technical Skills

CDN, Caching techniques, React.js, Node.js, Next JS, Micro Front-End architecture, Typescript, Graph QL, Bootstrap.js, HTML5, XML, CSS3, JavaScript, Java, REST services, NoSql technologies (Cassandra/Mongo DB), Spring boot, Kafka/MQ, Redis, ELK, Azure / AWS, Prometheus/Grafana, Git, Jira, Jenkins, Docker, Kubernetes, Quantum Metrics