Product Manager
3 weeks ago
Xoriant reasonably expects the pay rate for this position to be within the following range: $40.00/hour-$50.00/hour.
Job Title: Product Adoption Manager
Duration: 6-12+ Months Contract with possibility of extension
Location: Santa Clara, CA - Hybrid
MUST:
pendo.io
METRICS
PRODUCT MANAGEMENT
DATA ANALYSIS
PROBLEM-SOLVING
PRODUCT ROADMAP
Role:
You will need to work very closely with our product management, design team, engineering team to launch products and features that move the needle. You should communicate with customers to hear their needs and build to their needs, but also build the features that they don't even know they need yet.
This role has the responsibility to dig deep into user behavior data via and other available tools to make sure that we're providing a platform that our users love. You'll work closely with our product teams to understand telemetry data.
Responsibilities
Analyze user and customer data to propose product improvements
Review user flows and drop off rates to provide proactive recommendations to product and UX teams
Provide strategic direction for Pendo, and work with various stakeholders to establish and implement best practices with regards to configuration, organization, maintenance, security and access controls, and data integrity
Administration of the Pendo environment including: adding users, security settings, integrations, dashboards, reports, etc.
Attend Pendo product roadmap, educational, and strategic webinars and events to keep organization apprised of new ideas and functionality
Understand business objectives to recommend future system initiatives
Manage development and release of In-Application Messaging and polling of users (html and CSS experience preferred)
Create business and project plans to ensure implementation of UX initiatives are timely and aligned with objectives
Skills:
3+ years experience working with product experience and in-app messaging platforms, Pendo experience preferred
Ability to design scalable, best-practice product metrics tracking solutions
Experience in change management and governance
Strong communication, collaboration, and problem-solving abilities
Ability to manage multiple projects and stakeholders simultaneously
Education:
Bachelor's or Master's degree in a relevant field, such as: User Experience (UX) Design, Human-Computer Interaction (HCI), Marketing, Business Administration, Computer Science (user data analysis)
Regards,
Akangsha Mohite
Associate Team Lead
E: akangsha.mohite@xoriant.com
Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.
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