Current jobs related to Customer Success Manager - Seattle - Seattle Staffing
-
Customer Success Manager
3 weeks ago
Seattle, United States Supio Full timeJoin to apply for the Customer Success Manager role at Supio. We are seeking Customer Success Managers to serve as the primary point of contact for our clients, ensuring they achieve maximum value from our products and services. This role combines relationship management, customer education and enablement, and problem‑solving to drive customer...
-
Customer Success Manager
4 weeks ago
Seattle, United States Seattle Staffing Full timeCustomer Success ManagerWhen you join Renaissance, you join a global leader in pre-K12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matterscreating energizing learning experiences in the classroom. Our fiercely passionate employees and educational...
-
Manager, Customer Success
2 weeks ago
Seattle, United States Supio Full timeWho Are We Looking to Add to Our Team? Supio is growing fast — and we’re on a mission to transform how our customers work using AI. We’re looking for an experienced Manager of Customer Success to lead a high‑performing team of 4–6 CSMs. You’ll drive adoption, retention, and renewals while ensuring every Supio customer becomes a raving fan. Join...
-
Customer Success Manager
9 hours ago
Seattle, Washington, United States TechSmart Full timeCustomer Success Manager Job DescriptionThe OpportunityWe're growing fast (doubling in size each year) and rapidly expanding nationally. We are at an exciting inflection point where we are building out our Customer Success team to power the next level of our growth trajectory. We are looking for a high performance Customer Success Manager to join our sales...
-
Customer Success Manager
3 weeks ago
Seattle, United States MOCA Systems Full timeCustomer Success ManagerLocation: Remote/Home Office (Central or Mountain Time Zone Preferred)About MOCA Systems, Inc.MOCA Systems, Inc. (MSI) is a leading software and services provider for the Architecture, Engineering, and Construction industry. MSI delivers innovative solutions to Owners, Engineers, Architects, and Contractors working on some of the...
-
Customer Success Manager
4 days ago
Seattle, Washington, United States SecureW2 Full timeAbout SecureW2SecureW2 is a fast-growing provider of cloud-based network security solutions, helping organizations seamlessly deploy certificate-based authentication, PKI, and identity security. Our solutions enable enterprises, universities, and government organizations to eliminate passwords, strengthen security, and streamline network access.About...
-
Manager, Customer Success
2 days ago
Seattle, United States Brex Full timeWhy join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce...
-
Manager, Customer Success
6 days ago
Seattle, Washington, United States Brex Full time $144,640 - $180,800Why join usBrex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce...
-
Customer Success Manager
7 days ago
Seattle, WA, United States RingCentral Full time*Candidate must reside in MST or PST state* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion...
-
Customer Success Manager
7 days ago
Seattle, WA, United States RingCentral Full time*Candidate must reside in MST or PST state* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion...
Customer Success Manager
4 weeks ago
Customer Success ManagerThe Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value. This role will be specifically aimed at supporting Federal or State and Local courts and/or government customers in their adoption and use of TR Legal AI solutions. It is critical to understand the type of work performed by Federal or State and Local government customers to help these clients identify the right use cases for TR Legal AI solutions. Note: Customers will be on the West Coast. In this role as a Customer Success Manager, you will:Strategic Relationships: Engage regularly with Government executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey.Customer Success Plan: Jointly create success plans with government personnel to deliver value and outcomes from Thomson Reuters's legal AI solutions.Transform Legal Workflows with AI: Collaborate with government personnel to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions.Change Management: Partner with government customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of government personnel.Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions.Lead Executive Business Reviews: Capture value delivered to government customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers.Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction.Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features.About You: You're a fit for the Customer Success Manager role if your background includes: Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals. For this role, we are specifically looking for those with experience with state and local courts and/or government customers. You have 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms. Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legaltech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey.
