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Practice Manager
2 months ago
Title of Position: Practice Manager
Position Summary:
Oversees the daily operations of a department(s), ensuring operations runs smoothly, efficiently, and profitably. They manage both the administrative and operational functions of the practice, coordinating the efforts of medical and office staff to provide high-quality patient care. The role involves responsibilities such as budgeting, managing staff schedules, handling patient complaints, overseeing compliance with healthcare regulations, and ensuring the practice meets financial targets.
Key Responsibilities:
· Manage the day-to-day operations such as patient flow, scheduling patient(s) Initial and follow up(s) and scheduling of staffing.
· Supervise and support clinical and administrative staff, providing leadership and direction.
· Obtaining Consents.
· Handling any Ambulance transport, DME orders, Imaging and lab orders, Outbound referrals.
· Receiving and handling call center calls.
· Introduction Call to our new Patient(s) and follow up call after first visit.
· Managing Hospital Referral Portals (Care port, Aidin).
· Ensure compliance with healthcare regulations, including privacy laws, accreditation standards, and safety protocols.
· Develop and implement policies and procedures to enhance operational efficiency and patient satisfaction.
· Maintain relationships with external partners, such as insurance companies, vendors, and regulatory agencies.
· Duties such as training, performance evaluations, and conflict resolution.
· Implement marketing and business development strategies to grow the practice.
· Other duties as assigned.
Qualifications
• Minimum of 2 years of clinical nursing experience, with at least 1 year in a leadership or
administrative role.
• Experience in a multispecialty clinic or similar healthcare setting is highly desirable.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage budgets, operations, and personnel effectively.
• Excellent organizational and project management abilities.
• Knowledge of healthcare regulations, standards, and best practices.