UKG Associate Systems Analyst

7 days ago

Wilmington, United States ChristianaCare Full time

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®

ChristianaCare Offers:

  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more

PRIMARY FUNCTION:

The Associate Systems Analyst assists in ensuring suite of applications are fully leveraged for effective & efficient processes, supported by the Shared Services Technology team,.  

The ideal candidate will have a minimum of 1year UKG Workforce Pro analysis and configuration experience.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Provide technical support (troubleshooting, reporting technical issues, etc.) to assigned systems, resolving end-user issues in a timely manner
  • Perform operational administration of assigned systems
  • Provide system documentation and test evidence
  • Participate in the project planning process
  • Participate in the identification of technical system and equipment requirements
  • Assist in the development of accurate time estimates to support project requirements
  • Assist in building presentations of proposed design solutions to users and management in a timely, comprehensive, and understandable manner.
  • Participate in troubleshooting initiatives for issues that arise.
  • Work to understand specific business processes, identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology
  • Detail oriented, flexible when faced with change, able to manage multiple tasks and projects
  • Effectively manage communications and expectations with internal and external stakeholders
  • Thrives in a fast-paced work environment
  • Maintains self-motivation to learn and apply current technical knowledge and to understand CCHS functions.
  • Performs assigned work safely, adhering to established departmental safety rules and practices.  Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
  • Performs other related duties as required.

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Bachelor’s degree in Computer Science, Information Technology, Information Systems, Applied Mathematics or equivalent field.  A combination of education and experience may be substituted.
  • 1-3 years systems analysis and configuration experience
  • 1-3 years UKG Workforce Pro analysis and configuration experience.
  • Configuration experience in Workday a plus.

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