Patient Service Specialist

2 weeks ago


Georgetown, United States Texas Staffing Full time

Baylor Scott & White Institute For Rehabilitation Central Tx Patient Service Specialist (Pss) - FloatHours: Vary between Monday - Friday 7am - 7pmFull TimeCandidate will be required to travel to multiple outpatient clinics. Areas of coverage: Manor, Mueller, Angus, Tech, Hutto, Round Rock. Compensation depends upon candidate's years of experience and internal equity. This is an entry-level position. Starting salary: $18 - $25 per hour based off experience.Benefits of becoming a Patient Service Specialist with us:Health, dental, and vision insuranceLife insurancePrescription coveragePaid time off (PTO) and extended illness days (EID)A 401(k) retirement plan with company matchShort and long term disabilityPersonal and family medical leavePSS ladder programEligibility and effective dates vary.ResponsibilitiesLooking for a full time float. Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.Coordinates patient appointments, working with center manager to minimize cancellations and support treatment adherence.Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.Collects toward patient responsibility at each visit.Scan and maintain medical documents.Reconciles and posts charges daily and other reporting to ensure clean claim processing.Responds to all request for information from patients, other department and physicians.Maintains office, orders supplies and manages mail.Willingness to adjust schedule to center needs.Travels attends all mandatory meetings and in-service education programs.Travels to non-home location center or other site for coverage when necessary.QualificationsHS diploma or GED is required. Preferred experience:Customer service experienceKnowledge of insurance verificationHealthcare, medical, or dental office administration#BSWIR-OutpatientEqual opportunity employer including disabled/veterans #BSWIR-Outpatient



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