Field Inspector

CAT Field InspectorSeek Now is a customer experience-technology company leveraging a network of professional experts to provide data-driven inspections. We deliver ground truth to property & casualty, real estate, and finance customers that enable them to solve their business problems in a matter of hoursminutesseconds.Seek Now is well-positioned to disrupt the inspection world through a combination of our hard-working 3rd party contractors, talented employees, vast network, and cutting-edge technology. For us, it is all about solving business problems for our customers. Our proven methods, commitment to excellence, and diverse team of professionals are what set Seek Now apart.With increasing catastrophic claim volume, the opportunity to make a differenceand a livinghas never been greater. If you're driven, mobile, and thrive in fast-paced environments, our CAT Field Inspector role might be the perfect fit for you.Position SummarySeek Now is seeking experienced, skilled, and reliable 1099 independent contractors nationwide to deploy on Catastrophic (CAT) eventshurricanes, tornadoes, hailstorms, and other major weather disasters. As a CAT Field Inspector, you will travel frequently (up to 100% of the year), inspect residential and commercial properties impacted by severe weather, and deliver high-quality inspection data to insurance clients.When not deployed, you will support inspections in your home market to maintain consistency and readiness.This role requires a strong commitment to travel, physical stamina, and a customer-first mindset.Whom You AreClimber you can access every roofResponder You go where the storms go, with short notice and full commitmentRoad Warrior You thrive in mobile, field-based work and maintain professionalism under pressureGuardian you make customers feel safe with you as you enter their homes and inspect around their most valuable possessionsDependable you understand how critical your role is to the success of our business and yours, so you show up to appointments on time and on schedule consistently; you don't want to let your team or our customers downEmpathetic you truly connect with customers and want to make every client a Seek Now brand advocateAccountable you create high-quality, accurate inspection reports on time every timeTech Savvy you know the basics of using a laptop and a smartphone typing, navigating to different screens, working in Microsoft Outlook, Word, Excel, using different phone applications, etc.Humble you understand that you are a member of a team, and the team is only as strong as its weakest linkCustomer Advocate you deliver excellent customer service to every homeowner, adjuster, and client you encounterWhom You Are Not9 5 Office Worker one that likes to work inside with the same schedule day after dayAcrophobic one that is afraid of heightsReactive one that gets easily agitated by othersCurrent Roofing Contractor one that wants to or will continue to work for/own roofing replacement or roofing repair company, as that would be a conflict of interestImmobile one that is unable to travel within a 100-mile radius daily and unable to be on assignment out of home area for two (2) to six (6) weeks at a time multiple times a yearEssential Functions and DutiesTravel nationwide, often with short notice, to storm-affected areasClimb two-story+ and steep roofsCarry, set up, and safely climb a 32-foot extension ladder multiple times a day, several days a week 40-foot ladder handling a plusLift, carry, and set up ladders and other equipment up to 100 pounds multiple times a day, several days a weekSketch and measure roof and/or room componentsCalculate the area of different sized and shaped roofs, rooms, and other inspection areasPerform accurate, impartial, and complete roof inspections, which includes but is not limited to identification of roof age, leaks, deterioration, hail damage, wind damage, and previous repairsPerform accurate and high-quality home and commercial property inspectionsEnter required photos, measurements, and documentation via proprietary software application via smart phone and laptop within required reporting guidelinesTravel daily within a 100-mile radius to perform scheduled inspections, which includes an average of two (2) to five (5) hours of driving a dayTravel more than a 100-miles radius to perform inspections in areas hit by weather catastrophes when needed, which includes assignments averaging two (2) to six (6) weeks at a timeMaintain professional and safety standards required by insurance carriersPartner with internal Seek Now team to complete daily tasksEscalate customer and/or client issues when appropriatePerform other inspection-related tasks as assignedSupervisory ResponsibilitiesThis position has no supervisory responsibilities.Knowledge, Skills, and AbilitiesAbility to climb and walk on any type of roofSkilled in both verbal and written communicationAbility to use a laptop and a smartphone, which includes navigating between applications, entering data, and using Microsoft Office productsAbility to earn HAAG Certification within first yearAbility to submit complete, quality reports on timeSkilled in customer serviceSkilled in organization and prioritizationAbility to be a self-starter and a quick learnerAbility to take assignments on short noticeAbility to travel daily within a 100-mile radius to perform scheduled inspections, which includes an average of two (2) to five (5) hours of driving a dayAbility to travel more than a 100-miles radius to perform inspections in areas hit by weather catastrophes when needed, which includes assignments averaging two (2) to six (6) weeks at a timeEducation and Experience RequirementsHigh school diploma or equivalent experience requiredMinimum of two (2) years of experience in construction, service, or sales preferredPrevious experience as a roofer idealPrior experience handling property claims or catastrophe inspections a plusExperience with Microsoft Outlook, Word, and Excel requiredHAAG Certification a plusExperience with property and liability insurance coverage and standards a plusOther RequirementsHAAG Certification within first year, if not already obtainedClean, reliable truck, van, or SUV32-foot ladderOperational laptop and smartphoneProfessional appearanceRoofing bootsValid driver's licenseState Issued Workers CompensationCertificate of General Liability InsuranceLLC Articles or Certificate of OrganizationWork EnvironmentMostly outdoor for external inspections of propertyVariable weather and high-demand workloadOccasional indoor inspections of propertyFully remote and field-basedPhysical DemandsMust be able to stand and/or walk for long periods of timeCommute to deployment areas and to job sitesMust be able to kneel, squat, or bendMust be able to work outdoors in hot and cold weather conditionsMust be able to climb, crawl, stoop, reach, and work overhead