Customer Experience Manager
6 days ago
Store ManagerDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and resultsEnsure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIsPlan and lead the execution of class and in-store events in accordance with Company programsLead the omnichannel processesManage and execute shrink and safety programsAssist with cash reconciliation and bank depositsAssist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as neededAssist with the onboarding of new Team MembersTrain, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-developmentServe as Manager on Duty (MOD)Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for othersAcknowledge customers, help locate the product and provide solutionsParticipate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budgetManage and execute the shrink and safety programsCross train in Custom Framing selling and productionIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store ManagerOther duties as assignedPreferred Knowledge/Skills/Abilities:Retail management experience preferredPhysical Requirements:Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
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Customer Experience Manager
1 week ago
Wadsworth, United States Michaels Full timeStore - Wadsworth, OHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Assist Store Manager in leading and managing adherence to Standard Operating...
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Customer Experience Manager
1 week ago
Wadsworth, United States Michaels Full timeStore - Wadsworth, OHQue ferez-vous? Offrir une expérience de magasinage centrée sur la clientèle en gérant et enobtenant une exploitation de l’aire des caisses efficace et en respectant les attentes. Diriger les processus omnicanaux. Maintenir les normes de rangement du magasin pour tenir nos promesses de marque. Offrir un service à la clientèle...
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Customer Service Representative
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Wadsworth, United States Staples Full timeStaples is business to business. You're what binds us together. Quill, a trusted Staples brand since 1998, offers you the chance to shape the future of strategic accounts through innovation, leadership, and a commitment to long-term customer success. As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated to managing our...
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Customer Service Representative
3 days ago
Wadsworth, United States Staples Full timeStaples is business to business. Youre what binds us together. Quill, a trusted Staples brand since 1998, offers you the chance to shape the future of strategic accounts through innovation, leadership, and a commitment to long-term customer success. As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated to managing our...
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Pharmacy Customer Service Associate
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Wadsworth, United States Walgreens Full timeJob Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. + In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible...
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Customer Service/Sales
1 day ago
Wadsworth, United States Home Depot Full timeCustomer Service/Sales | Home Depot WADSWORTH, OH Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project....
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Lead Customer Service Representative
1 week ago
Wadsworth, United States Circle K Full timeStore 4705630: 815 Broad St, Wadsworth, Ohio 44281Shift AvailabilityDays - Evenings - Overnight Job TypePart timeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer...
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Lead Customer Service Representative
2 weeks ago
Wadsworth, OH, United States Circle K Stores, Inc. Full timeStore 4705630: 815 Broad St, Wadsworth, Ohio 44281 Shift Availability Days - Evenings - Overnight Job Type Part time Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead...
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Lead Customer Service Representative
1 week ago
Wadsworth, OH, United States Circle K Stores, Inc. Full timeStore 4705630: 815 Broad St, Wadsworth, Ohio 44281 Shift Availability Days - Evenings - Overnight Job Type Part time Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead...
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Customer Service Representative
1 week ago
Wadsworth, Ohio, United States Circle K Full time $14 - $15Store : 951 High Street, Wadsworth, Ohio Shift AvailabilityDays - Evenings - OvernightJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...
