Nesco Resource | Service Center Manager
4 days ago
Service Center Manager - Dallas
We are seeking a dynamic and experienced Service Center Manager to join our Dallas team. The ideal candidate will provide business, managerial, and technical direction to our Service Center, supervise Business Administrators, Field Engineers, and Technicians, and serve as the primary customer contact and liaison.
Responsibilities:
- Oversee sales, profit, and quality of area operations
- Develop daily schedules for Field Engineers and Technicians
- Create and review proposals, and analyze field personnel reports
- Conduct regular sales calls and develop new accounts
- Provide technical support to field personnel and sales engineers
- Coordinate with Business Administrator on invoicing and monthly status reports
- Interview job applicants and conduct employee performance reviews
- Organize technical training for field personnel
- Lead regular Service Center meetings to promote effective communication
- Collaborate with Sales Team to promote new business
- Ensure proper calibration of all test equipment
- Maintain compliance with environmental and safety policies
Qualifications:
- Bachelor's degree in Electrical or Mechanical Engineering with 6 years of experience, OR
- Graduate of Electrical Technical School or Military equivalent with 9 years of experience, OR
- High school diploma or equivalent with a two-year Associate Degree and 9 years of experience
- Strong communication, supervisory, and organizational skills
- Proficiency in Microsoft Office suite and internet research
- Willingness to work flexible hours, including weekends and occasional overnight travel
- Valid driver's license
Desired Skills:
- Action-oriented and results-driven
- Team building and leadership skills
- Strong customer focus
- Excellent interpersonal and listening skills
- Effective time management and organizational abilities
- Skilled negotiator
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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