Emergency Department Clerk/Registrar
3 days ago
Emergency Department Clerk/Registrar - FT - 3p-11:30p e/o wknd & rotating holidays
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health.
ChristianaCare Offers
- Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions
- Generous paid time off with annual roll-over and opportunities to cash out
- 12 week paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more
PRIMARY FUNCTION:
To promote patient, physician, and staff satisfaction through proactive, supportive administrative services. Performing functions of receptionist, registrar, data entry clerk, order entry clerk and liaison to ancillary departments and other agencies. Performs clerical, registration, and related duties as required to facilitate effective patient care.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Handles communication in the various areas of the Emergency Department using ChristianaCare telephone etiquette policy.
- Greets all customers, including patients, family members and visitors in a caring and professional manner.
- Receives, records, and relays all messages promptly and courteously.
- Receives inter- and intra-departmental communications and address appropriately.
- Places calls to physicians and other agencies for patient disposition as requested.
- Functions as receptionist and directs patients and visitors, provides visitor passes.
- Demonstrates knowledge of facility regulations regarding visitors.
- Follows procedures to initiate, notify, and document notification of organizational emergency codes, alerts, other established emergent protocols.
- Assists with records and reports, preparation and assembling of charts and forms.
- Directs physicians to appropriate nursing personnel for physician orders.
- Uses an ED tracking system functionality appropriately.
- Completes accurate demographic and insurance information, including verification of certain insurance types.
- Performs registration of patients using wireless laptop computers utilizing a workstation on wheels
- Maintains a solid working knowledge of third-party payor specifics relative to the Emergency Department, reducing financial risk for all parties; maximize delivery of patient care.
- Collects payments according to insurance and organizational requirements.
- Performs clerical duties related to admission/discharge/transfer using the departmental established financial computer system.
- Orders patient order sets and enters and sends lab specimens using the electronic record system while using a second check system.
- Prints records as requested by physician from the electronic record system.
- Makes entries into reporting system to comply with HIPPA regulations, for all information released to reporting agencies.
- Assists in development and implementation of customized new employee orientations.
- Assists administrative residents with follow-up including sending letters and faxes to physicians and outside agencies and other health care facilities.
- Maintains patient confidentiality.
- Performs assigned work safely, adhering to established departmental and safety rules and practices.
- Reports to supervisor any unsafe activities, conditions, hazards, or safety violations. Precepting of new Emergency Department employees.
- Performs other related duties as required or assigned, which are reasonably within the scope of position.
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Contact with staff, patients, families, physicians, physician assistants, volunteers, ancillary departments, and outside agencies. Also, frequent contact with Information Services, HIMS and Patient Accounting.
PERFORMANCE REQUIREMENTS:
- Exhibit ChristianaCare core values & behaviors.
- Maintains a professional attitude.
- Displays excellent prioritization and organization skills.
- Embodies quality patient-focused customer service oriented with strong interpersonal skills.
- Demonstrate critical thinking and problem-solving skills.
- Ability to set priorities, solve problems and communicate effectively using proper verbal and written communication.
- Skill in establishing and maintaining effective internal and external working relationships.
- Emotional stability to handle stress because of high volume, fast pace, and multiple concurrent responsibilities.
- Ability to multi-task and work under pressure with frequent interruptions.
- Ability to adapt to on-going change.
- Ability to handle conflict and maintain composure.
- Produce quality work with minimal errors.
- Ability to follow written and verbal direction.
- Ability to work as a team member and/or independently within guidelines.
- Maintain confidentiality, as well as comply with federal, stated and hospital regulations, to include but not limited to HIPPA, EMTALA, and CMS.
- Proficient in use of personal computer, excellent accurate typing skills.
- General knowledge of medical terminology.
- Knowledge of Health Care Plans, verification methods, and billing practices preferred.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- High school graduate or equivalent.
- Two years’ experience in a medical, financial or marketing institution preferred.
- Experience in a patient care environment preferred.
- An equivalent combination of education and experience may be substituted.
-
Emergency Department Clerk/Registrar
3 days ago
Wilmington, United States ChristianaCare Full timeEmergency Department Clerk/Registrar - FT Flex - 11p-7:30a e/o wknd & rotating holidaysHeadquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive...
-
Emergency Department Clerk/Registrar
3 days ago
Wilmington, DE, United States ChristianaCare Full timeEmergency Department Clerk/Registrar - FT - 3p-11:30p e/o wknd & rotating holidaysHeadquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network...
-
Emergency Department Clerk/Registrar
3 days ago
Wilmington, DE, United States ChristianaCare Full timeEmergency Department Clerk/Registrar - FT Flex - 11p-7:30a e/o wknd & rotating holidaysHeadquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive...
-
Patient Access-Registrar
2 days ago
Wilmington, United States Clinton Memorial Hospital Full timePatient Access-Registrar Wilmington, Ohio Facility Clinton Memorial Hospital Req ID 526162 Post Date 11/01/2024 Category Accounting and Finance Description Patient Access Registar Under the direction of the Patient Access Manager is responsible for accurate and timely patient registration including medical necessity and insurance...
-
Emergency Medicine Physician Assistant
4 weeks ago
Wilmington, Delaware, United States Emergency Care Partners Full timeJob Title: Emergency Medicine Physician AssistantWe are seeking a highly skilled and dedicated Physician Assistant to join our team at Emergency Care Partners. As a Physician Assistant in Emergency Medicine, you will play a vital role in providing high-quality patient care and contributing to the success of our emergency department.About the Role:Provide...
-
Nurse Practitioner
2 weeks ago
Wilmington, North Carolina, United States Emergency Care Partners Full timeEmergency Medicine Nurse Practitioner OpportunityWe are seeking a skilled and dedicated Emergency Medicine Nurse Practitioner to join our team at Emergency Care Partners. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and collaborating with our experienced medical staff to deliver exceptional patient...
-
Coastal Carolina Emergency Physician Opportunity
1 month ago
Wilmington, Delaware, United States Emergency Care Partners Full timeEmergency Medicine Physician OpportunityWe are seeking a board-certified or board-eligible Emergency Medicine Physician to join our team at Emergency Care Partners in Wilmington, NC.About UsEmergency Care Partners is a democratic group with 35 years of excellence in coastal North Carolina. We value clinicians who possess a culture of accountability and the...
-
Coastal Carolina Emergency Physician Opportunity
1 month ago
Wilmington, Delaware, United States Emergency Care Partners Full timeEmergency Medicine Physician OpportunityWe are seeking a Board Certified/Board Eligible Emergency Medicine Physician to join our team at Emergency Care Partners in Wilmington, NC.About UsEmergency Care Partners is a democratic group with 35 years of excellence in coastal North Carolina. We value clinicians who possess a culture of accountability and the...
-
Emergency Medicine Nurse Practitioner Specialist
4 weeks ago
Wilmington, North Carolina, United States Emergency Care Partners Full timeEmergency Medicine Nurse Practitioner Job OpportunityWe are seeking a highly skilled Emergency Medicine Nurse Practitioner to join our team at Emergency Care Partners in Wilmington, North Carolina.About the RoleThis is a challenging and rewarding opportunity for a dedicated and compassionate nurse practitioner to provide high-quality patient care in a...
-
Emergency Medicine Physician Assistant
2 weeks ago
Wilmington, North Carolina, United States Emergency Care Partners Full timeEmergency Medicine Physician Assistant OpportunityWe are seeking a highly skilled and dedicated Physician Assistant to join our team in Wilmington, North Carolina. As a key member of our emergency medicine department, you will play a vital role in providing exceptional patient care and contributing to the success of our team.Key Responsibilities:Patient...
-
Emergency Medicine Nurse Practitioner
2 months ago
Wilmington, North Carolina, United States Emergency Care Partners Full timeJob Title: Emergency Medicine Nurse PractitionerAbout Us: Emergency Care Partners is a leading healthcare organization dedicated to providing exceptional patient care and advancing the field of emergency medicine.Job Summary: We are seeking a highly skilled and compassionate Emergency Medicine Nurse Practitioner to join our team in Wilmington, North...
-
ShopRite - Frozen Foods Clerk>
5 months ago
Wilmington, United States ShopRite Full timeShopRite - ShopRite of Brandywine Commons [Retail Clerk / Team Member] As a Frozen Foods Clerk at ShopRite, you'll: Maintain a clean, neat, organized, and safe work environment; Clean and sanitize all work surfaces in accordance with Department Sanitation and QA standards; Keep the floor clear of debris and spills; Greet all Customers and provide them with...
-
ShopRite - Frozen Foods Clerk
3 weeks ago
Wilmington, United States ShopRite Full timeShopRite - ShopRite of Christina Landing Center [Retail Clerk / Team Member] As a Frozen Foods Clerk at ShopRite, you'll: Maintain a clean, neat, organized, and safe work environment; Clean and sanitize all work surfaces in accordance with Department Sanitation and QA standards; Keep the floor clear of debris and spills; Greet all Customers and provide them...
-
Wilmington, North Carolina, United States Emergency Care Partners Full timeEmergency Medicine Physician Assistant OpportunityWe are seeking a skilled Emergency Medicine Physician Assistant to join our team at Emergency Care Partners in Wilmington, NC.About Us:We have 35 years of experience as a democratic group in coastal North Carolina.We value clinicians who possess the innovation necessary to meet today's healthcare...
-
Wilmington, North Carolina, United States Emergency Care Partners Full timeEmergency Medicine Physician Assistant OpportunityWe are seeking a skilled Emergency Medicine Physician Assistant to join our team at Emergency Care Partners in Wilmington, NC.About Us:We have 35 years of experience as a democratic group in coastal North Carolina.We value clinicians who possess the innovation necessary to meet today's healthcare...
-
Wilmington, North Carolina, United States Emergency Care Partners Full timeEmergency Medicine Physician OpportunityWe are seeking a skilled Emergency Medicine Physician to join our practice in coastal North Carolina.About UsEastern Carolina Emergency Physicians is a democratic group with 35 years of excellence in the region.Our CultureWe value clinicians who possess the innovation necessary to meet today's healthcare challenges and...
-
Wilmington, North Carolina, United States Emergency Care Partners Full timeEmergency Medicine Physician Opportunity in Coastal North CarolinaWe are seeking a Board Certified Emergency Medicine Physician to join our team at Emergency Care Partners in Wilmington, NC.About Us:We are a democratic group with 35 years of excellence in coastal North Carolina.We value clinicians who possess a culture of accountability and innovation to...
-
Wilmington, North Carolina, United States Emergency Care Partners Full timeWe are seeking an Emergency Medicine Physician Assistant to join our practice at Emergency Care Partners in Wilmington, NC.Our Team:We have 35 years of excellence as a democratic group in coastal North Carolina.We value clinicians seeking a culture of accountability and who possess the innovation necessary to meet today's healthcare challenges.Our team is...
-
Emergency Department Nurse
2 weeks ago
Wilmington, Delaware, United States Incredible Health Full timeJob Title: Emergency Department NurseWe are seeking a skilled and compassionate Emergency Department Nurse to join our team at Incredible Health. As a key member of our healthcare team, you will provide high-quality patient care and work collaboratively with physicians and other healthcare professionals to ensure the best possible outcomes.Job Summary:The...
-
Pharmacy Clerk
2 weeks ago
Wilmington, Delaware, United States Giant Food Full timeJob SummaryWe are seeking a friendly and welcoming Pharmacy Clerk to join our team at Giant Food. As a Pharmacy Clerk, you will be responsible for assisting customers with their prescriptions, maintaining a clean and organized pharmacy department, and providing excellent customer service.Key ResponsibilitiesAssist customers with their prescriptions and...
