Sr User Engagement

7 days ago


Offutt Air Force Base, United States Nebraska Staffing Full time

User Engagement And Outreach RepresentativeTitle: Sr User Engagement & Outreach RepresentativeResponsible for the research, development, planning, and implementation of policies and practices designed to enhance the organizations relationship with the community and employees through print, audio, video, electronic, and other communication mediums. Coordinate the distribution of the companys messages to internal and external audiences to meet communication program objectives. Act as the organizations representative to community and news media. Under broad direction, is accountable for the performance and results of multiple related disciplines or sub-groups within a function. Manages the delivery of functional objectives by providing leadership and direction to managers or professional staff. Participates in the development of functional strategy and may be responsible for global processes and procedures.Skills required for this job are typically acquired through the completion of an undergraduate degree and 12+ years of experience, 3+ of which should be in management.Belong. Connect. Grow. with KBR KBRs National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the countrys most critical role protecting our national security.Why Join Us?Innovative Projects: KBRs work is at the forefront of engineering, logistics, operations, science, program management, mission IT, and cybersecurity solutions.Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.This position is contingent upon contract award.We are looking for a User Engagement and Outreach Representative to serve as a Subject Matter Expert (SME) on innovative applications of overhead support, addressing tasks from DoD and IC communities. This role will advocate for the development and integration of new capabilities and tradecraft to tackle the challenges faced by the Combatant Command (CCMD) and its components. The User Engagement Representative will provide valuable insights into the pressing needs of specific Combatant Command and how the customers capabilities can meet those demands. This position will focus on fostering multi-agency, multi-int solutions to various issues while offering support to relevant organizations.Key Responsibilities:Capture and prioritize user intelligence needs and requirements, addressing any gapsFacilitate prompt responses to intelligence requests using customer enterprise solutionsAssist users in communicating their support needs to the Intelligence Community (IC)Ensure users have knowledge of and access to customer systems and services, and provide tailored training and briefingsEngage with the Department of Defense and IC, leveraging expertise across disciplinesAct as a liaison between forward-placed staff and the customer, integrating fully within host organizationsAssess user needs, recommend actions to utilize customer capabilities effectively, and provide situational awareness of user requirements to the customer and greater ICCommunicate user priorities and shortfalls to relevant customer offices, documenting engagements in government knowledge management toolsEducate users on customer capabilities and ensure awareness of operational status and resource issuesPromote user involvement in shaping ongoing projects and customer forums, and facilitate rapid responses with enterprise solutionsFunction as an action officer for customer leadership and manage customer relationships, tracking user needs and metricsRequired Qualifications:Active TS/SCI clearance with polygraph requiredMasters degree and 7 years of relevant professional experience (May have HS with 13 years, or Associates with 11 years, Bachelors with 5 years, or Doctorate with 8 years of experience in lieu of Masters)Must be highly self-motivated with a strong technical and leadership background, demonstrating professionalism and tact under pressureExcellent verbal and written communication skills are essential for effective coordination with diverse stakeholders including senior military officials and government personnelDeep understanding of the intelligence community, with proven experience in technical fundamentals relating to IC collectors, mission control, and processingCapability to thrive in a fast-paced and dynamic environment, maintaining a customer-focused approach in community forumsFamiliarity with SIGINT and GEOINT systems, along with visualization and collaboration tools that enhance the utility of customer capabilities for usersDesired Qualifications:Doctorate with 8 years of relevant professional experienceKnowledge of Electro-optical, RADAR, SIGINT, Communications, Mission Management, and Mission processing systems supporting space and ground architectureAbility to be flexible to handle multiple priorities and work flexible schedules as necessaryStrong analytical, problem-solving, and decision-making capabilitiesProficient communications skills and ability to serve as a trusted advisorBasic Compensation: $144,500.00 - $176,600.00 (Pearl Harbor area only) $122,600.00 - $168,600.00 (Fort Meade, MD and COS areas only)The offered rate will be based on the selected candidates knowledge, skills, abilities, and/or experience and in consideration of internal parity. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of teams philosophy and fosters an environment where everyone can Belong, Connect, and Grow. We Deliver Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.



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