Sprinkler Service Technician

Join The Johnson Controls TeamUnleash your potential with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks awayHere's What We Have To OfferCompetitive payPaid vacation/holidays/sick time (10 days of vacation first year)Comprehensive benefits package including 401K, medical, dental, and vision care (available day one)Extensive product and on-the-job/cross-training opportunities (withoutstanding internal resources)Encouraging and collaborative team environmentDedication to safety through our Zero Harm policyCompany vehicle, tools, and equipment provided to complete all jobsJCI Employee discount programs (The Loop by Perk Spot)What You Will DoReceive service calls from our Service Resource Center, including a brief description of equipment/system malfunctions.If needed for clarification, contact customer representative and understand the scope of work and have materials needed to help ensure first call repair when possible.Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.Read and interpret blueprints, diagrams, submittals, specifications schematics, and operational product manuals.Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.Electronically complete Service Acknowledgements with proper coding and obtain customer's signature.Participate in a scheduled on-call rotation.Perform other duties as assigned.What We Look ForDocumented experience in Fire Sprinkler/Suppression industryExperience in reading and interpreting blueprints, submittals, and operational/product manualsHigh School Diploma or equivalent requiredMust be willing to travel in the Central Kentucky and Southern Indiana areaAbility to follow verbal and written instructionsCapable of performing physical labor to include carrying and moving equipment and tools up to 70 lbs.Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.Ability to work flexible hours including weekends to meet customer requirementsAble to participate in an on-call rotationDemonstrate a high level of customer serviceMaintain truck inventory to ensure timely response to customer needsAbility to adhere to, implement, and always follow safety guidelines and proceduresStrong organizational skills, positive attitude, and an ability to learn quicklyPossess a valid driver's license and driving record that meets company requirementsAble to pass a pre-employment background and drug testPossess and retain current certifications as required locally.Hiring hourly range: $20.19-$25.72 (hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site.Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.