Veterinary Receptionist

Job DescriptionAbout Us We are a busy 3 doctor AAHA Accredited practice focused on providing clients & patients the best experience while helping you grow in your career. We see a variety of patients including cats/dogs, exotic pets, and reptiles With the diverse cases that come through the door, you can almost guarantee no two days will be alike. We offer general wellness, diagnostic services, various surgeries even rehabilitation therapy including laser treatments We are a fun team who enjoys client education, staff appreciation and maintaining a positive work culture Perks of Living in Hilton Head Over 12 miles of beaches Some of the most delicious food you'll ever eat, especially the seafood Locals embrace an eco-friendly lifestyle Mild Winters Lots of outdoor and water activities including golf, kayaking, dolphin watching, sunset cruises and more Recognized as one of the nation's top 10 family beaches and the No. 2 island globally Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Qualifications: Must be 18yrs old or older Must be a self-starter, able to multitask and a team player. Minimum of 6 months job-related experience required. Is experienced in the teamwork approach and works well with all levels of hospital team members. If you are passionate about animals and are interested in joining a team of highly devoted animal advocates, our hospital may be the right fit for you. Benefits Employee Pet Discount PTO 401k Medical/Dental/Vision Short/Long Term Disability Life Insurance National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.