Change Management Analyst

2 weeks ago

Cleveland, United States SSi People Full time

This position is open at Pittsburgh, PA, Cleveland, OH, Birmingham, AL


Team Background and Preferred Candidate History:

  • Do you only want candidates with a similar background or would you like to see candidates with a diverse industry background? Team currently has diverse background however many from financial firms.


Describe the dynamic of your team and where this candidate will fit into the overall environment:

  • Candidate will work directly with the manager on a day to day basis however we are a very flat organization so will get to work across my directs.


Candidate Technical and skills profile:

  • Describe the role and the key responsibilities in order of which they will be doing daily:
  • Candidate will be working across lending technology to help steer and track TND efforts. This person will also work on the release management of these efforts and helping teams get passed barriers.
  • Attend occasional meetings
  • Lots of interaction with the technical teams
  • Diverse interaction across of lot of different app teams


Describe the required must have technical skills, tools, or experience:

  • Experience in Run (Support/operations), Change, and End of life programs are critical
  • Not a hands on developer
  • Technology operations, change review board, release management team
  • Familiar with the process and procedures
  • ServiceNow, JIRA, Confluence, MS Suite 1-3 years of experience
  • Right attitude and drive, they will learn what they need to from us.


Is there any skills you are willing to flex on if a candidate does not have it?

  • Change management experience.


Tell me about some soft skills that would make a candidate successful in this role:

  • Attention to detail and communication.


Role Differentiator:

  • Describe what is different about this specific role compared to others hiring for the same skill set?
  • The team culture is cohesive, and the role is broadly impacting. The Lending organization is doing some interesting things for customer experience and journey.


Interviews:

  • Describe interview process (who will be involved, how many interviews, etc.):
  • 1 round - 30 mins

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