Trade Support Administrator

4 weeks ago

Chicago, United States MA CAPITAL U.S. LLC Full time

We are a boutique trading firm focused on maximizing the opportunities of alpha generation through innovation in data science, technology and risk management, brought together with rigorous discipline and teamwork.

Here at MA CAPITAL U.S. LLC, we're dedicated to uncovering hidden opportunities within the market. Our approach centers around creating innovative technical solutions that perfectly match our trading strategies, giving us the edge to seize these prospects. While we value individual input, it's the magic of teamwork that truly propels our success forward. These concepts permeate all facets of our business and we are actively searching for a like-minded Trade Support Administrator to work alongside our various Traders and Portfolio Managers.

Your goal will be to ensure our Traders utilize our technology to ensure 100% uptime. This role will leverage strong time management and communication skills, and will require comfortability working independently in a self-disciplined environment. You should also have the patience to communicate with a variety of interdisciplinary teams and users in the office and working remotely. This position will sit in-person out of our Chicago office.


Primary Responsibilities:

  • Address any trade-related issues or discrepancies that may arise during the trading process, severing as liaison to Traders.
  • Manage ticketing system of trade-related issues and monitor solution execution.
  • Organize and maintain vendor relationships and team-sensitive documents.
  • Collaborate with risk management teams to implement controls and procedures on position limits, margin requirements, regulatory compliance, etc.
  • Provide administrative support for Traders, communicating technical solutions, troubleshooting resolutions, and communicating effectively with IT teams, back office and management for ultimate resolution.
  • Assist in enhancing procedures and internal systems.
  • Ensure the accuracy and completeness of trade data for reporting purposes.
  • Identify opportunities to streamline trade support processes and enhance operational efficiency.
  • Maintain effective communication with traders, developers, and other support teams to help facilitate smooth trading operations.

Required Qualifications:

  • 3+ years of experience in trade support, operations, or related roles within a high-volume, multi-asset proprietary trading firm or financial institution.
  • Comprehensive understanding of financial markets and trading processes across various asset classes (equities, options, futures, crypto, etc.).
  • Familiarity with trading systems and platforms (e.g., Trading Technologies, Spiderrock, Reuters, FIX protocol etc.) is advantageous.
  • Excellent analytical and problem-solving skills with keen attention to detail.
  • Effective communication skills with the ability to collaborate and interact with diverse teams.

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