TalentBurst | IT System Administrator MA | boston, ma
4 days ago
Job Title: IT System Administrator
Duration: 3 Months Contract to hire
Location: Boston, MA, 02111 (Hybrid)
Description:
Principal responsibilities will include managing the agency's on-site servers, cloud services, backup, and O365 accounts; assisting in the design and implementation of strategic IT initiatives; and supporting the maintenance of AWS and Azure servers hosting custom web applications. All this work takes place in the context of a mission-driven agency working to promote affordable housing, sustainable transportation, municipal collaboration, and inclusive decision-making. This position is a member of a 4-person IT team that currently includes an experienced IT Manager and two helpdesk specialists. The position will offer many opportunities for project leadership and professional development.
Qualifications for the role include knowledgeable experience with MS Azure administration, MS O365 administration, Active Directory, and supporting our staff in a hybrid work environment.
Knowledge of AWS administration and VMWare is also preferred.
Qualifications include 5 years of progressively responsible experience that demonstrates a range of capabilities. The ideal candidate will be positive, detail-oriented, self-directed, and committed to a more sustainable and equitable region.
Responsibilities:
Manage our O365 SaaS applications and our Azure AD environment.
Install, configure, and troubleshoot virtual servers and desktops in a VMWare infrastructure.
Assist IT Manager with maintenance of on-site agency servers and the clustered VMWare and XenServer environments.
Assist Digital Services team with configuration, maintenance, and troubleshooting of AWS servers (mostly Linux) hosting our databases and custom web applications.
Manage and maintain network/email accounts in a hybrid environment.
Provide second tier and third-tier IT support to MAPC staff both on- and off-site, addressing issues that cannot be resolved by the helpdesk generalists.
Assist colleagues with infrastructure projects and tasks where needed, including maintenance and documentation of core IT infrastructures.
Install, upgrade, and troubleshoot a variety of software and hardware; install and support network printers; set up and troubleshoot mobile devices. Provide occasional on-call technical assistance outside of normal workdays and be available for scheduled system maintenance events that may take place nights and weekends.
Qualifications:
Candidates should have 5 to 7 years of progressively advancing experience that demonstrates a range of capabilities. Post-secondary education (Associates, Bachelors, Masters, certificates) in technology/computer science fields can substitute for up to five years of work experience. Microsoft Certified Professional Certification desired: MCSA or MCSE preferred.
Successful candidates for this position will demonstrate all or most of the following:
Strong technical troubleshooting and support skills with a focus on Microsoft technologies, MS Office Products, and MS SaaS products.
Advanced knowledge of Microsoft products including Office 365 and its administration
Advanced knowledge of Active Directory and Group Policies.
Strong experience with virtualization technologies, preferably VMWare and Citrix XenServer.
Advanced knowledge of PC hardware and Microsoft operating systems including Windows 10 and 11, and current Windows Servers
Advanced understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and routing through multiple VLAN's
Experience with troubleshooting and support of Linux technologies, preferably in Ubuntu.
Knowledge of MS SQL for supporting and troubleshooting is preferred.
Experience with physical server interconnections with SAN hardware (IBM and Dell / EMC preferred) while working in clustered environments.
Knowledge of GIS systems (Esri, QGIS, or other) is preferred.
Excellent communications skills both verbal and written to technical and non-technical staff.
Excellent time management and problem-solving skills; ability to prioritize assigned projects, help desk calls, and emails.
Demonstrated commitment to continuous learning and ability to research modern technologies.
#TB_EN
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boston, United States TalentBurst Full timeJob Title: IT System Administrator Duration: 3 Months Contract to hire Location: Boston, MA, 02111 (Hybrid) Description: Looking for an experienced IT System Administrator to join our team serving a 130-person staff in Downtown Boston. Principal responsibilities will include managing the agency's on-site servers, cloud services, backup, and O365 accounts;...
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