SIU Field Investigator

4 weeks ago

Houston, United States Allstate Full time

SIU Field InvestigatorNational General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.We're seeking an experienced SIU Field Investigator to join our Special Investigations Unit (SIU) in Houston, TX This is a field-based, location-specific position, and the ideal candidate will reside in the Houston Metro area.Key Responsibilities Reviews investigations with fraud outcomes to validate whether denial is appropriate Conducts complex site inspections, including body shops, medical clinics, loss locations etc. Enters SIU claim data information into multiple SIU systems Updates files with investigation outcome, and when no fraud or insufficient evidence is found, returns file to MCO for further handling and settlement Conducts thorough investigations of complex that are potentially fraudulent to determine if payment is warranted, including scene investigations and surveillance as needed Utilizes analytic tools or SIU field intelligence to identify complex claims for investigation and/or for support in the evidence of the fraud and damages Conducts complex online data application searches, research, and evaluation Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process Researches and responds to complex customer communications, concerns, conflicts or issuesSupervisory Responsibilities This job does not have supervisory duties.Compensation offered for this role is $57,500 - $105,000 annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.Joining our team isn't just a job it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.

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