Auto Parts Consultant

About The RoleLocation: Remote Michigan residents Requires auto parts or relevant mechanical experience (see Skills for Success below) Do you work with car, truck or SUV parts as a car enthusiast, or as an auto retail specialist at a parts store or dealership? This could be a great career move for you especially if you're interested in working from home This is more than just an auto parts job at Morley. It's an opportunity for you to make a difference in the automotive industry with a leading auto manufacturer.What You'll DoAnswer calls from dealerships and auto manufacturer employees to assist with parts informationProvide directions to part warehouse locationsLocate parts in an online parts catalogPlace part ordersIdentify corrections to auto parts catalogsResearch and learn new auto parts so you are on the leading edge of new car parts knowledgeOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitudeQuestions Before You Apply?Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).Skills for SuccessRequired SkillsOutstanding car / auto parts knowledgeAbility to identify key auto parts and assembliesComputer navigation skillsTyping skills (at least 35 WPM) take a free typing test (https://www.typingtest.com/)Passion for research and problem solvingEligibility RequirementsOne or more years of experience with an automotive retailer or dealership parts departmentHigh school diploma or equivalentAvailable to work shifts taking place within the center's hours of operation:Monday to Friday8 a.m. - 8 p.m. Eastern timeNo weekends or late nightsMust be able to stick to the schedule reliably, as some queues are time sensitiveRemote Work RequirementsMichigan residentHigh-speed internet access at home that you are able to connect to via Ethernet or landlineSecluded and distraction-free work environmentWhy Join Our Morley FamilyThe value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides your total compensation package.Health & Wellness BenefitsMedical and prescription coverage, including free annual physicalsDental and vision insurancePaid time offAssociate wellness program (earn a reward for getting your annual wellness checkup)Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)Financial Benefits401(k) with matchFlexible spending accountLife insuranceShort- and long-term disability insurance (company paid)Benefits to Make Your Life EasierTeladoc: 24/7 online access to doctors24/7 nurse help deskPatient advocacy: Free 24/7 help with benefit questions and claims issuesFamily, financial and estate guidance (will) servicesAbout MorleyOur mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) for our Morley Family members and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com .NoticesMorley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWorkClick here to view Morley's CCPA Notice for applicants in California: https://info.morleynet.com/ccpaClick here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy