IT Administrator

About the Opportunity

• We are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.
• We are only considering local candidates who currently reside within 45 minutes of postal code 17050
• No Third Party Agencies
• $32 per hour 1099, $27 per hour (W2 - Benefits), or $22 per hour (W2 + Benefits)
• 100% On-site in Mechanicsburg, Pennsylvania
• Job Id: OST-744912
• Must be able to provide proof of COVID-19 vaccination plus booster shot
• Contract Term: Till end of the 2025 fiscal year with extension based upon performance
• Hours per week: 40

Short Description

The Commonwealth of Pennsylvania's Public Safety Delivery Center for the Dept of Corrections is seeking an IT Administrator to develop, document, and initiate processes that involve IT asset installations, relocations, and changes. The ideal candidate will possess 3+ years of experience preparing surplus equipment for proper disposal in accordance with DGS / PSDC requirements, 3+ years of experience providing technical guidance on IT assets for procurement documents and agency requisitions preparation, and 3+ years of experience responding to Service Desk tickets requiring Level 2 asset management attention.

Required Skills/Years of Experience:

• Bachelor’s degree in IT or related field or equivalent experience
• 3+ years of experience maintaining, tracking, and preparing Chain of Custody documentation for all end-of-life equipment returned for surplus
• 3+ years of experience preparing surplus equipment for proper disposal in accordance with DGS / PSDC requirements
• 3+ years of experience developing, documenting, and initiating processes that involve IT asset installations, relocations, and changes
• 3+ years of experience providing technical guidance on IT assets for procurement documents and agency requisitions preparation
• 3+ years of experience responding to Service Desk tickets requiring Level 2 asset management attention
• 3+ years of experience with ServiceNow
• 3+ years of experience providing level 2 troubleshooting and technical problem resolution related to PC hardware, software, and peripherals
• 3+ years of experience utilizing Microsoft Systems Center Configuration Manager (SCCM) to run available hardware and software reports
• 3+ years of experience creating documentation for technical staff and end user
• 3+ years of experience with video conferencing platforms, conference room VC setups, and troubleshooting
• 3+ years of experience with VMware Virtual Desktop Infrastructure
• 3+ years of experience with Workspace ONE UEM (fka AirWatch WorkspaceOne) to perform administrative tasks, such as reporting and compliance for Windows modern managed devices

Complete Description

The Commonwealth of Pennsylvania's Public Safety Delivery Center for the Dept of Corrections is seeking an IT Administrator to develop, document, and initiate processes that involve IT asset installations, relocations, and changes. The ideal candidate will possess 3+ years of experience preparing surplus equipment for proper disposal in accordance with DGS / PSDC requirements, 3+ years of experience providing technical guidance on IT assets for procurement documents and agency requisitions preparation, and 3+ years of experience responding to Service Desk tickets requiring Level 2 asset management attention.

The IT Administrator will be tasked to:

• Coordinate, communicate, document, track progress, and status on initiatives
• Familiarize oneself with project management concepts
• Respond to management’s special requests for asset information
• Maintain, track, and prepare Chain of Custody documentation for all end-of-life equipment returned for surplus
• Prepare surplus equipment for proper disposal in accordance with DGS and PSDC requirements
• Recommend and coordinate IT asset replacements, upgrades, and enhancements schedules
• Develop, document, and initiate processes that involve IT asset installations, relocations, and changes
• Provide technical guidance on IT assets for procurement documents and agency requisitions preparation
• Respond to Service Desk tickets requiring Level 2 asset management attention
• Provide technical services to analyze, recommend, and implement proposed new phases of the ServiceNow Asset Management module
• Process ServiceNow updates and reconciliations identified through physical inventory reports returned from the field
• Provide level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals
• Utilize ServiceNow to identify, track and resolve issues
• Utilize Microsoft Systems Center Configuration Manager to run available hardware and software reports
• Create documentation for technical staff and end users
• Utilize Microsoft Systems Center Configuration Manager to image laptop and desktop hardware
• Demonstrate familiarity with video conferencing platforms, conference room VC setups, troubleshooting
• Utilize AirWatch WorkspaceOne to perform administrative tasks, such as reporting and compliance for Windows modern managed devices
• Demonstrate familiarity with VMware Virtual Desktop Infrastructure

Hiring Expectations

• We are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.
• No Third Parties
• Right to Represent authorization is required
• Expect technical interview screening
• Expect F2F interview
• Background checks and verifications will be required

About Dantech

Dantech Corporation, Inc. is a Certified Business Enterprise (CBE) in the District of Columbia and a federally recognized Woman Owned Small Business (WOSB). The company has a history of technology, innovation and transformation since its launch in 1999. As an Equal Opportunity/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please see: