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ServiceNow Architect

3 months ago

Rochester, United States SRI Tech Solutions Inc. Full time

ServiceNow (On-Premises Instance) Architect

Rochester NY(Hybrid 3 days work from client office)


  • Over all 10 + years’ experience in ServiceNow with minimum 3 on-Prem implementation and support experience for large clients
  • ServiceNow Architect with Experience in ITSM, ITOM, ITAM (SAM Pro), Integration HUB end to end design and implementation
  • Experience in Onprem and cloud architecture design is mandatory
  • Experience in platform fine tuning, upgrades for the On Prem ServiceNow instance is mandatory
  • Experience in custom integrations, platform customizations and Maintenance for the on prem instance management is a mandatory
  • Receive complex input from Product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality.
  • Design and implement process workflows, procedures and technical standards. Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with Product team and other stakeholders.
  • Design, review, and modify ServiceNow patterns as needed.
  • Invent and validate solutions.
  • Guide the implementation, configuration, and maintenance of interfaces/integrations with third parties
  • Provide technical expertise and participate in implementing new ServiceNow functionality. Maintain a comprehensive view of the ServiceNow architecture at both a bird’s-eye and granular level. Clearly document ServiceNow architecture for use internally. Participate in Agile development