Supervisor, Customer Services
1 week ago
Envoy Air Supervisor - Airport ServicesWould you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.We offer:Amazing employee flight privileges within the American Airlines global networkTraining and development programs to take your career to the next levelComprehensive health and life benefits (subject to location)ResponsibilitiesHow will you make an impact?The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.Supports the Manager in meeting operational performance targets and monitoring the station operation budgetConfers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implementedReviews and standardizes procedures to improve efficiency within the operationMaintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulationsInvestigates and resolves customer service issues as well as operation issuesParticipates on operational conference calls, station audits and prepares various reportsCoordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staffMaintains records such as time and attendance, personnel files and performanceWill provide guidance to the team on performance issues as well as coach and counsel employees.As necessary, the Supervisor will work in the operation during peak or irregular periodsQualificationsWho are we looking for?Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American AirlinesMust be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is criticalMinimum Age: 18High school diploma or GED equivalentCollege coursework or college degree desirableValid state driver's licensePrevious work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport managementProven leadership and analytical skillsAbility to effectively and efficiently manage multiple and often competing prioritiesDemonstrated ability to communicate verbally and in writingWilling and able to work non-standard work schedules when necessary due to changing or unplanned operational needsPossess the legal right to work in the United StatesMust be able to read, write, fluently speak and understand the English languagePrevious working experience in a team lead, supervisory or managerial role preferredMinimum one year customer service experience preferredPosess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
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Supervisor, Customer Services
2 weeks ago
Grand Rapids, United States Envoy Air Full timeEnvoy Air Supervisor - Airport Services Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing...
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Supervisor, Customer Services
3 days ago
Grand Rapids, MI, United States Envoy Air Full timeOverview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight...
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Supervisor, Customer Services
1 day ago
Grand Rapids, MI, United States Envoy Air Full timeOverview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight...
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Supervisor, Customer Services
2 days ago
Cedar Rapids, United States Envoy Air Full timeOverview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight...
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Store Supervisor – Customer Service Associate
2 weeks ago
Grand Rapids, United States Taco Bell - Cascade Full timeTaco Bell - Cascade is looking for a full time or part time Store Supervisor for our location in Grand Rapids, MI. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance...
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Customer Service/Sales
4 weeks ago
Grand Rapids, United States Home Depot (Retail) Full timeCustomer Service/Sales | Home DepotJob DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this...
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Customer Service/Sales
3 weeks ago
Grand Rapids, United States Home Depot (Retail) Full timeCustomer Service/Sales | Home DepotPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will...
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Customer Service
3 weeks ago
Grand Rapids, United States David's Bridal Full timeBest Job Ever!Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today!The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic,...
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Customer Service/Sales
3 weeks ago
Grand Rapids, United States Home Depot (Retail) Full timeCustomer Service/Sales | Home DepotPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will...
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Customer Service/Sales
3 weeks ago
Grand Rapids, United States Home Depot Full timeCustomer Service/Sales | Home Depot Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will...
