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Digital Communications Coordinator
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Pay Rate: $25.55 - $34.81 based on experience Full-Time: 75 Hours Biweekly JOB SUMMARY: Under the direction of the Digital Information Director, the Digital Communications Coordinator is responsible for leading the development, maintenance, and strategic use of county websites and digital communications platforms. This position works across both Van Buren and St. Joseph Counties to modernize public-facing communications, implement user-friendly digital services, and support county departments with content strategy, citizen engagement, and cross-jurisdictional messaging. The role combines technical skills in website development with a strong understanding of strategic communications and public sector storytelling. PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Design, maintain, and update modern, accessible, and AI-ready websites for Van Buren and St. Joseph Counties. • Develop and implement communication strategies aligned with departmental and county goals. • Manage digital content, public messaging, and user experience across websites, social media, and outreach platforms. • Collaborate with Digital Information Collaborative Exchange (DICE) developers to integrate public-facing digital tools and automation features. • Create and distribute newsletters, blogs, infographics, videos, and other multimedia content. • Coordinate internal and external communications support, including branding and templates for smaller jurisdictions. • Lead public engagement campaigns and online feedback initiatives. • Assist in training staff and elected officials on content workflows and communications best practices. • Contribute to the regional narrative around digital innovation and the DID’s impact across jurisdictions. QUALIFICATIONS / EXPERIENCE: • Bachelor’s degree in Communications, Journalism, Digital Media, Public Administration, or related field. • Minimum of 3 years of experience in website development, digital communications, or public outreach—preferably in a government or nonprofit setting. • Demonstrated proficiency in content management systems (WordPress) and basic HTML/CSS. • Excellent written, verbal, and visual communication skills. • Familiarity with AI tools such as ChatGPT, Claude, Gemini, CoPilot, etc. • Experience working on cross-functional teams and with diverse stakeholders. • Ability to work independently and manage projects across jurisdictions. • Commitment to public service, transparency, and digital inclusion. OTHER REQUIREMENTS: Employment is dependent on background check, criminal history, and drug screen. Applicant must complete County application form. SUPERVISORY RESPONSIBILITIES: Direct Reports: None. Delegation of Work: Not applicable. Supervision Given: Not applicable. Reports To: This position reports to the Digital information Department Director. WORK LOCATION AND PHYSICAL DEMANDS: This position works in a typical office environment using standard office equipment such as telephone, computer, copier, etc. No hazardous or significantly unpleasant conditions (such as in a typical office).
