Senior Security Manager

7 days ago

Boston, United States Securitas Security Services USA, Inc. Full time

Senior Security Manager


Job Summary:

Our Senior Security Manager will report to the Regional Program Manager of Operations for Boston, MA. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections.


The Senior Security Manager will meet or exceed all established operations goals to ensure contract compliance while ensuring all company processes are followed. Retaining and developing successful employees through proper training will also be a part of this person’s responsibility.


Benefits:

Depending on experience, Securitas will offer a starting salary of $103K, in addition to a full benefits package that includes:


  • Medical, dental, vision, and life insurance
  • 10 accrued vacation days, 4 floating holidays, and 6 sick days
  • 401K


Essential duties and responsibilities:


Strategic Vision and Business Operation Goals - Establish weekly, monthly, and quarterly operations goals in support of the contract business plan. Provide regular updates to senior leadership on operations goals in terms of achievement/progress via Salesforce reports, metrics, or other tools. Review all relevant reports to increase efficiency and productivity. Exhibit strong collaboration with all functional departments to achieve business goals. Strategic involvement in company and client programs, initiatives, committees, and task forces. Provide leadership oversight and guidance with direct reports to achieve goals.


Performance Management - Recruit, hire, and retain operations professionals through proper coaching and performance management. Establish performance goals for the security teams and continuously monitor progress. Ensure direct reports are properly managing the performance and development of security personnel, including, but not limited to the completion of performance reviews, development plans for security officers, and potential Performance Improvement Plans for employees showing negative trending performance. Timely completion of all performance management processes for direct reports.


Training & Development - Identify team performance gaps and development areas and offer solutions to narrow the gap. Ensure all individual required training is completed, with a heavy emphasis on professional development and supporting processes. Provide leadership supervision in the development and execution of customized training and improvement processes for operations functions. Conduct regular staff and team meetings to discuss goals and strategy, celebrate successes, and share best practices. Maintain extensive knowledge of complex industry standards, current security issues, and technology and update managers on risks and threats that could impact the cluster and provide recommendations for proactive solutions and best practices.


Customer Service - Ensure 100% customer satisfaction through excellent and frequent client engagement. Lead by example in working with various other internal departments to resolve challenging customer service-related issues timely. Must be knowledgeable of the market, industry trends, competitors, and demographics to be successful in setting overall operations and customer strategies.


Other responsibilities:

  • Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for assigned locations.
  • Conduct quality assurance inspections, monitor, and manage the Security Officers in the assigned region.
  • Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders.
  • Serve as Securitas’s Regional contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time.
  • Oversee the training and operational employment of Field Supervisors and Security Officers
  • Ensure the highest standards of conduct, appearance, performance, and training are being always met.
  • Keep the Director of Operations apprised of contract performance by accurately communicating the status of compliance and identifying any deficiencies in a timely manner.


Qualifications:

  • Must have a four-year degree in Criminal Justice, Business Administration, or a related field.
  • Must have Minimum 5 years of professional‐level experience.4-6 years of Law Enforcement and/or Military is required; security experience would be a plus
  • Experience in scheduling, operations, or other functions of the security industry is a plus.
  • Current state driver’s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required.
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Demonstration of strong customer service orientation required, with the ability to effectively resolve client issues in a professional and service‐focused manner and to de‐escalate situations before they become hostile or unpleasant required.
  • Outstanding verbal and written communication skills are required including the ability to write effective and concise reports in neat, legible handwriting.
  • Must have a high level of technological acumen or mastery of Microsoft Office software, Salesforce, HRIS Platforms, and other web-based management platforms
  • Professional, articulate; and able to use good independent judgment and discretion.
  • Ability to effectively enforce post orders, security standards, and company policies equitably and consistently.
  • Experience in hiring, developing, motivating, and retaining quality staff.
  • Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
  • Candidate must be available to work outside the normal shift schedule on an as‐needed basis and must be accessible by phone 24/7 for emergency response.


If joining our management team sounds like the right fit for you, please click apply today


Company Website:


EOE M/F/Vet/Disabilities

  • Senior Security Risk Manager

    1 month ago

    Boston, United States Tricentis Full time

    The Opportunity Our GRC team within Information Security plays a crucial role in supporting our mission. We ensure we meet our duty of care to our customers, employees, and partners by creating effective governance for upholding internal security policies, distributing foundational security expertise across every department to create a strong security...

  • Senior Product Manager

    1 month ago

    Boston, United States Wasabi Full time

    At Wasabi, we're a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We're a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work...

  • Senior Security Engineer

    1 month ago

    Boston, United States Plymouth Rock Assurance Full time

    Senior Security Engineer The Senior Security Engineer that will serve as a technical thought leader and hands-on senior contributor in the ongoing enhancement and monitoring of our Security Program for both AWS Cloud and on-prem. This individual will be responsible for installing and managing software security tools, analyzing metrics, and documenting any...

  • Senior Manager, Cyber Security Operations

    4 weeks ago

    Boston, United States Capital One Full time

    Center 3 (19075), United States of America, McLean, Virginia Senior Manager, Cyber Security Operations Capital One is looking for a Senior Manager of Cyber Security Operations to join the leadership team within our Cyber Security Operations Center (CSOC), which provides 24x7x365 detection and response services to the enterprise. The position is a front line...

  • Senior Security Engineer

    1 month ago

    Boston, United States Plymouth Rock Assurance Full time

    Senior Security Engineer – DevSecOpsPlymouth Rock is searching for a Senior Security Engineer - DevSecOps who will serve as the expert in matters pertaining to application security and cloud security. This individual will collaborate with application development and infrastructure teams to protect against threats to web applications and cloud...

  • Senior Security Engineer

    2 weeks ago

    Boston, United States Super Service Full time

    About Super.com We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is...

  • Security Officer

    3 weeks ago

    Boston, United States CIM Security Full time

    **JOB TITLE**:Security Office (Hospitality/Entertainment) **DEPARTMENT**:Security Operations **REPORTS TO**:Security Operations Manager **CLASSIFICATION**:Non-Exempt (Hourly) **HOURS PER WEEK**:10 - 32 (Overtime Eligible) **Sunday - Thursday Evenings: 7p - 12a** **Friday & Saturday Evenings: 7p - 1a** **ABOUT CRITICAL INCIDENT MANAGEMENT** CIM...

  • Security Officer in Charlestown

    4 weeks ago

    Boston, United States United Security Full time

    Job Summary: USI is seeking high level security officers for a corporate office currently under construction. Job Duties may include performing security patrols of designated areas by foot, observing for any conditions that may create security concerns or safety hazards, maintaining access control of premises and monitoring entrances and exits....

  • Senior Tax Analyst

    1 month ago

    Boston, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find...

  • Security Officer

    4 weeks ago

    Boston, United States United Security, Inc. Full time

    Security Officer **Shift: Saturday - Wednesday** **This role requires fluency in English** **Must have at least 1 year of security officer experience** **Must be willing to work any shift** **Must be willing to work weekends** **Job Summary**: USI is seeking high level security officers for a corporate office complex. Job Duties may include performing...

  • Senior Cloud Security Engineer

    2 days ago

    Boston, United States BlueVoyant Full time

    Senior Cloud Security Engineer Location: Remote - East or Midwest United States Preferred US Citizenship Required Conquest Cyber, a BlueVoyant Company, understands that our enemies are not simply amateur hackers, but highly motivated, well-funded nation states and criminal organizations. By targeting our nation’s defense and critical infrastructure...

  • security officer

    1 month ago

    Boston, Massachusetts, United States NEW ENGLAND SECURITY Full time

    We are looking for dedicated and alert unarmed security guards to manage the security and safety of sites throughout the Boston and New England areas. In this role, your duties will include performing access control, monitoring security equipment, and patrolling. To ensure success, unarmed security guards should be able to assess security concerns and take...

  • Senior Cloud Security Engineer

    2 weeks ago

    Boston, United States BlueVoyant Full time

    Senior Cloud Security EngineerLocation: Remote - East or Midwest United States PreferredUS Citizenship RequiredConquest Cyber, a BlueVoyant Company, understands that our enemies are not simply amateur hackers, but highly motivated, well-funded nation states and criminal organizations. By targeting our nation’s defense and critical infrastructure sectors,...

  • Senior Cloud Security Engineer

    3 weeks ago

    Boston, United States BlueVoyant Full time

    Senior Cloud Security EngineerLocation: Remote - East or Midwest United States PreferredUS Citizenship RequiredConquest Cyber, a BlueVoyant Company, understands that our enemies are not simply amateur hackers, but highly motivated, well-funded nation states and criminal organizations. By targeting our nation’s defense and critical infrastructure sectors,...

  • Senior Cyber Security Engineer with Security Clearance

    3 days ago

    Boston, United States McBride Consulting LLC Full time

    McBride is a certified Minority–Owned Business Enterprise (MBE), Service–Disabled Veteran–Owned Small Business (SDVOSB), and Disadvantaged Business Enterprise (DBE) management and IT consulting firm with significant professional services experience that includes IT transformation, project management, digital transformation, strategic planning, business...

  • Unarmed Security Officer

    3 weeks ago

    Boston, United States Unconquerable Security Solutions Full time

    **JOB TITLE: Unarmed Security Officer** **EMPLOYMENT CATEGORY: Cultural facility** ***:Officers provide a critical role in asset protection and workplace safety while effectively operating within a highly technical environment and Command Center. The Unarmed Security Officer provides a visual presence to ensure the safety of collections at the Gallery. The...

  • Information Technology Security Manager

    3 weeks ago

    Boston, United States Talent Groups Full time

    We are seeking a highly experienced and skilled Senior Information Security Manager to join our dynamic team. The ideal candidate will possess over a decade of experience in IT and information security, with a strong background in various security frameworks, especially NIST. This leadership role requires extensive experience in managing large, matrixed...

  • Security Specialist

    4 weeks ago

    Boston, United States Inter-Con Security Systems Full time

    **Employment Opportunity** Sometimes the threat to life, destruction of critical infrastructure or damage to the environment is so severe that a specially trained and equipped security force is needed. When that happens, Inter-Con turns to its Security Officers. As part of this elite team, you will secure some of our most vital assets. You will be trained...

  • Senior Security Engineer

    1 month ago

    Boston, United States Catapult Full time

    Senior Security Engineer Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help...

  • Senior Security Engineer

    1 month ago

    Boston, United States Catapult Sports Full time

    Job DescriptionJob DescriptionSenior Security EngineerOur mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our...