AMD Claims Representative

2 weeks ago


Lansing, United States Michigan Staffing Full time

AMD Claims RepresentativeTo provide an efficient settlement of automobile physical damage losses while providing a *WOW* customer experience.Complete appraisals and evaluate damage on vehicles. Relate appraisals to appropriate repair costs so as to have a significant positive effect on the overall profit picture of the company and provide quality service to the customer and aid in the retention of business. Maintain general knowledge of automobile repairs, procedures and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology. Focus on customer service by maintaining timely contacts with customers to inform them of their claim status and their role in the settlement process. Work with customers to agree upon a fair and equitable settlement on total loss claims using market information, condition of the vehicle, mileage and equipment to determine the value. Obtain titles, discharge of liens and letters of guaranty to assist salvage technicians in the sale of salvage vehicles. Ensure timely disposal of salvage vehicles in order to control excess storage and auction fees. Review auto claims for accuracy, and authorize and issue payments accordingly. Coordinate car rental coverage and billing for Farm Bureau customers and claimants according to policy coverage. Review police reports to determine fault in auto accidents. Assess liability, subrogation potential and underwriting concerns in first and third party exposures. Negotiate liability on out-of-state automobile claims. Assign out-of-state claims to independent appraisal companies while giving direction on coverage, liability and subrogation. Resolve complaints/concerns regarding claim issues from insureds, claimants, agents, and attorneys via the phone and customer walk-ins. Assist AMD Team Leader with coordinating workflows, new procedures and training assistance. Maintain general knowledge of all physical damage contracts written by the companies, their various endorsements, exclusions, company procedures and accepted claim practices. Maintain general knowledge of insurance law as it relates to the physical damage contracts written by the companies. Remain up-to-date with trends and developments in the insurance industry.High school diploma or equivalent required. One to three years' experience required. Must possess basic knowledge of computer word processing. Possess the capability to converse with customers regarding the settlement of automobile claims required. Bachelor's degree preferred. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



  • Lansing, MI, United States Michigan Farm Bureau Full time

    AMD Claims Representative US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview AMD Claims Representative Objective To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience. Responsibilities AMD Claims Representative...


  • Lansing, United States Farm Bureau Insurance Full time

    OBJECTIVE Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business....


  • Lansing, United States Michigan Farm Bureau Full time

    Associate Property Claims Representative US-MI-Lansing Job ID: Type: Regular Full-Time of Openings: 1 Category: Claims Farm Bureau Center Overview Associate Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling,...


  • Lansing, United States Michigan Farm Bureau Full time

    Associate Property Claims Representative US-MI-Lansing Job ID: 2025-8455 Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview Associate Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim...


  • Lansing, United States Michigan Farm Bureau Full time

    MACP Subrogation Claims Representative US-MI-LansingJob ID: Type: Regular Full-Time# of Openings: 1Category: ClaimsFarm Bureau CenterOverview MACP Subrogation Claims Representative Objective To maximize the recovery of Farm Bureau Insurance paid claims by handling Michigan Assigned Claims Plan (MACP) subrogation efforts for recovery cases, as well as provide...


  • Lansing, MI, United States Michigan Farm Bureau Full time

    OBJECTIVESenior Medical Claims Representative Objective To provide efficient investigation, evaluation and negotiation of Michigan No-Fault claims. RESPONSIBILITIESSenior Medical Claims Representative Responsibilities Initiate timely and equitably responses to and control the disposition of all assigned Michigan No-Fault claims in such a way to significantly...


  • Lansing, MI, United States Michigan Farm Bureau Full time

    OBJECTIVESenior Medical Claims Representative Objective To provide efficient investigation, evaluation and negotiation of Michigan No-Fault claims. RESPONSIBILITIESSenior Medical Claims Representative Responsibilities Initiate timely and equitably responses to and control the disposition of all assigned Michigan No-Fault claims in such a way to significantly...


  • Lansing, MI, United States Michigan Farm Bureau Full time

    OBJECTIVESenior Medical Claims Representative Objective To provide efficient investigation, evaluation and negotiation of Michigan No-Fault claims. RESPONSIBILITIESSenior Medical Claims Representative Responsibilities Initiate timely and equitably responses to and control the disposition of all assigned Michigan No-Fault claims in such a way to significantly...


  • Lansing, United States Michigan Farm Bureau Full time

    MACP Subrogation Claims Representative US-MI-Lansing Job ID: 2025-8491 Type: Regular Full-Time of Openings: 1 Category: Claims Farm Bureau Center Overview MACP Subrogation Claims Representative Objective To maximize the recovery of Farm Bureau Insurance paid claims by handling Michigan Assigned Claims Plan (MACP) subrogation efforts for recovery cases, as...


  • Lansing, United States Michigan Farm Bureau Full time

    MACP Subrogation Claims RepresentativeUS-MI-LansingJob ID: 2025-8491Type: Regular Full-Time# of Openings: 1Category: ClaimsFarm Bureau CenterOverviewMACP Subrogation Claims Representative ObjectiveTo maximize the recovery of Farm Bureau Insurance paid claims by handling Michigan Assigned Claims Plan (MACP) subrogation efforts for recovery cases, as well as...