2nd Shift Aviation Senior Operations Manager, Cabin Services

Senior Operations ManagerWe are seeking an experienced Senior Operations Manager to lead and manage aviation operations, ensuring efficiency, safety, and regulatory compliance across all facets of the organization. The ideal candidate will have a strong background in aviation operations management, a commitment to continuous improvement, and a strategic mindset. As a key leader, the Senior Operations Manager will oversee multiple departments and ensure that all operational activities align with company goals and industry standards.2nd Shift: 2:00pm - 10:30pmCompensation: $55,000.00/ annual salary (US Dollars)The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a company incentive or bonus program.ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM.401(k) You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.Key Responsibilities:Operational Management:Oversee daily aviation operations, including ground services, cabin cleaning services, janitorial services, flight operations, and maintenance coordinationEnsure compliance with all aviation safety regulations (FAA, TSA, OSHA) and company policiesDevelop and implement operational strategies that improve efficiency, safety, and service qualityCollaborate with other departments (maintenance, flight operations, customer service, etc.) to ensure smooth, integrated operationsOptimize resource allocation, including personnel, equipment, and budgets to meet operational demandsTeam Leadership & Development:Lead and mentor operations teams, ensuring clear communication, training, and professional development opportunitiesMonitor team performance and productivity, addressing any challenges or bottlenecks proactivelyConduct regular meetings with department heads to review performance, identify issues, and align on prioritiesSafety & Compliance:Ensure that all operational activities meet or exceed industry safety standards and regulatory requirementsOversee safety audits, emergency drills, and incident response plans to ensure readiness and adherence to protocolsStay updated on changes in aviation regulations and adjust operational practices accordinglyCustomer Service & Quality Assurance:Work closely with customer service teams to ensure a high level of customer satisfaction throughout operationsImplement quality assurance programs to consistently improve the passenger experience and operational effectivenessAddress and resolve operational disruptions or service failures quickly and effectivelyWorking Environment:Must have a Valid State Driver's LicenseLocation: Primarily based in an office setting, but with frequent visits to operational areas, including airfields, hangars, terminals, and maintenance facilitiesWork Hours: Requires flexibility with working hours, including occasional evenings, weekends, and holidays, to accommodate the 24/7 nature of aviation operationsTravel: Regular travel may be required to oversee operations at different locations or attend industry eventsPhysical Requirements: May involve standing or walking for extended periods while inspecting operational areas or overseeing on-site projectsWork Pace: Fast-paced and dynamic, requiring quick decision-making and the ability to adapt to unexpected operational challenges or emergenciesCollaboration: Requires constant communication with cross-functional teams and departments to ensure smooth, cohesive operations