Academic Program Specialist, Teaching and Learning

Academic Program SpecialistThe College of Information Sciences and Technology (IST) is seeking a student-centered Academic Program Specialist to support and strengthen our Learning Resources programs. This role is central to building a supportive learning environment for undergraduate students through peer-guided learning programs, academic skill development, and close collaboration with faculty and college partners. The specialist serves as a key connector across the college, building strong relationships with students, instructors, and student-support offices to ensure coordinated, high-quality academic support.Key ResponsibilitiesLead the daily operations and continuous improvement of core academic support programs, including the IST Learning Assistant (LA) Program, Tutoring, Exam Accommodations and Make-up Testing, and student engagement initiatives.Recruit, train, support, and supervise student leaders and proctors to deliver effective, inclusive peer-based learning support.Teach IST 389: Leadership and Technology for Instruction, preparing Learning Assistants for their instructional roles.Collaborate closely with faculty, advising, student engagement, and other college partners to identify student needs and expand learning support opportunities.Develop assessment strategies, analyze program data, and use findings to enhance services and student outcomes.Maintain clear content for the IST Learning website and communicate program expectations to students and faculty.Build strong working relationships with instructors, including those who may need more guidance or structure around academic support practices.Minimum Education, Work Experience & Required CertificationsMaster's Degree; 6+ years of relevant experience; or an equivalent combination of education and experience accepted. Required Certifications: NoneSuccessful candidates will have:Demonstrated ability to manage academic programs, coordinate operations, and support multiple initiatives simultaneously.Experience supervising and training student staff or adult learners.Strong communication skills with the ability to build productive relationships with students, faculty, and staff.Teaching experience and advanced understanding of effective teaching, learning strategies, and student support practices.Comfort working in a hands-on role that blends program coordination, instruction, relationship management, and operational responsibilities.Because this role works closely with students, it includes regular on-campus engagement during the semester (typically four days each week) and occasional evening and weekend hours. When evening or weekend hours are required, time can be flexed. Questions related to the schedule can be directed to the hiring manager.How to Apply:Please submit a cover letter and a resume or academic C.V. with your application.Salary & BenefitsThe salary range for this position, including all possible grades, is $61,800.00 - $89,600.00. Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.EEO IS THE LAWPenn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.