Regional Inside Sales Representative

Regional Inside Sales AssociateKadant Solutions Division is seeking a qualified candidate for a Regional Inside Sales Associate at its Auburn, Mass. location. The Regional Inside Sales Associate is responsible for working with customers, application engineers, and regional directors to gain or maintain business including gathering past business data. The role will prepare quotations, capital orders, and follow ups from customers in conjunction with the operations group.Exemplary Duties/Responsibilities:Work with customers via phone calls, and emails; external and internalGenerate quotes for all non-capital itemsCoordinating or entering ordersMaintaining visibility of sales orders as they flow through the process from order receipt through shippingProcessing delivery status notification for customers when requestedCommunicating with Buyer/Planners when customers begin or stop ordering products of measurable levels that would affect inventory and supplyWork with customers to resolve any complaintsAssist Accounting in the investigation and completion of billing/invoice issuesProcessing of returns and or credits, obtaining the appropriate authorization and necessary back up information in a timely mannerParticipate in proactive team efforts to achieve departmental and company goalsBe cognizant of the importance of the position and clear in response to all of your customersBack up for performing new item set ups for blades in Oracle (assigning attributes, pricing, BOM's, Routers, Org's etc.)Work using the mindset of 80/20 and customer rankingSupport our mission, values (teamwork, integrity, dedication, respect, innovation, excellence) and customer message (mindshare, people, added value, digital transformation, user experience)Export compliance is a plusQualifications:Employment Standards: Successful candidates will have a bachelor's degree or equivalent of one to two years of related experience and or training or equivalent combination of education and experience. Success in this position requires exceptional interpersonal and communication skills and a strong desire to engage with and learn new technologies. Candidates must be customer focused, have excellent organization skills, attention to detail, strong interpersonal skills, and the ability to prioritize the workload using the 80/20 mindset and customer rankings. The candidate will support our mission, values and customer message.Skill: Ability to read, analyze and interpret documents, write business correspondence and effectively present information and respond to questions from other groups, managers and customers. Ability to read blueprints. Ability to calculate figures and amounts such as discounts, UOM conversions, and Metric Conversions. Basic personal computer skills including Microsoft Office, and to also include Outlook, Adobe. Excellent Organizational, time management and communication skills Positive attitude and ability to work independently, as well as a strong team playerDiverse and inclusive workplace. Competitive wage. All benefits are effective upon date of hire. Our comprehensive benefit package includes:Medical, Dental and Vision insurance with best-in-class premiums10 paid holidays401k with matchCompany paid life insurance benefitDisability insuranceAflac insuranceLifelock insuranceMetLaw legal assistanceEmployee assistance programFlexible spendingDependent careEducational assistanceEmployee stock purchase planWho is Kadant Solutions Division? Kadant Solutions, based in Auburn, Massachusetts, develops, manufactures, and markets a wide range of doctoring, cleaning, filtration, and forming systems and related consumables used in process industries worldwide including construction roofing materials, food processing, metals processing, nonwovens, pulp and paper, textiles and fibers, and tissue.Why consider joining the Kadant team? Kadant was named as one of America's Greatest Workplaces for Diversity 2023 by Newsweek Kadant was named to Newsweek's list of America's Most Responsible Companies 2023. 100% of Kadant's energy comes from renewable sources. Kadant serves the pulp and paper industry which has recycled 68% of everything produced and 82% of cardboard since 2009, the highest of any processing industry. Kadant serves several process industries including lithium-ion battery production, food processing, metals processing, carbon fiber, nonwovens, textiles, and construction roofing materials. At Kadant, our customer-focused innovation allows us to deliver Sustainable Industrial Processing engineering services and technologies to help our customers create more value with fewer inputs.