Enrollment Specialist

3 weeks ago


West Springfield, United States Center for Human Development Full time

Enrollment SpecialistThe Center for Human Development (CHD), is currently seeking an Enrollment Specialist to join CHD's Innovative Care Partners (ICP), located in West Springfield, MA. ICP is a partnership with two other agencies that combine our expertise in behavioral healthcare.YOUR ROLE AS AN ENROLLMENT SPECIALISTThe Enrollment Specialist will review the Electronic Health Record (EHR) portal throughout the day. You will make calls to enrollees referred by MassHealth, MCO/ACOs and community providers to ensure that enrollees are assigned a Care Coordinator within five business days. Additional duties include, but are not limited to:Verifies enrollee eligibility for CP services with MassHealth.Utilizes various avenues including collateral contacts in order to obtain updated or confirm contact information for enrollee.Initiates recruitment contact to enrollees, by either phone calls, text/emails, mailing letters or conducting outreach visits to enrollees' homes or community settings.Introduces enrollee to the ICP program.Provides enrollee a handbook and has enrollee review, understand and sign participation form and any other Community Partner program forms during enrollment.Uses the enrollment care coordinator availability list to assign enrollees to appropriate teams and care coordinators.Schedules initial visit for Care Coordinator.REQUIRMENTS:High School diploma or equivalencyPrior administrative office, customer service, or social service experienceExcellent customer service and communication skillsBilingual capacity (Spanish/English) strongly preferredValid Driver's LicensePosition is subject background check to include, CORI, Motor vehicle record and OIG check.SUCCESS FACTORS:Strong Communication Skills for outreach to various communities and agencies throughout Western Mass to assist with enrollment.Engaging enrollees assigned to ICP.Knowledge of Mass Health's Community Partners program and being able to talk about it to enrollees and members of the community.Ability to work with people from diverse backgrounds.Organized and efficient, detailed oriented.Computer proficiency and experience with electronic health records.Pay rate is $20.00/hr.Worksite details: You will work onsite at our West Springfield, MA location. Some travel required, use of personal vehicle required. Mileage reimbursement provided. (There are not options for Hybrid or Remote schedules for this role).AT CENTER FOR HUMAN DEVELOPMENT (CHD), Care Finds a Way:The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.CONNECT WITH OUR TEAM TODAYIf this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from youEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities



  • West Hollywood, CA, United States APLA Health Full time

    POSITION SUMMARY: Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits. ESSENTIAL...


  • West Hollywood, CA, United States APLA Health Full time

    POSITION SUMMARY: Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits. ESSENTIAL...


  • West Hollywood, CA, United States APLA Health Full time

    POSITION SUMMARY: Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits. ESSENTIAL...


  • West Hollywood, CA, United States APLA Health Full time

    POSITION SUMMARY: Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits. ESSENTIAL...


  • West Hollywood, CA, United States APLA Health Full time

    POSITION SUMMARY: Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits. ESSENTIAL...


  • West Palm Beach, Florida, United States Mara Dorne Full time $85,000 - $97,000 per year

    Job OverviewWe are seeking a dedicated and detail-oriented Enrollment Specialist to join our team. The ideal candidate will play a crucial role in facilitating the enrollment process for clients, ensuring a seamless experience from initial contact through to completion. This position requires strong communication skills, excellent customer service abilities,...


  • West Covina, United States AltaMed Full time

    Grow HealthyIf you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By...


  • Springfield, United States Baystate Health Full time

    Summary: Schedule: Monday-Friday 8a-430pm (hybrid option) Location: 280 Chestnut Springfield MA The incumbent is responsible for coordinating back office support activities related to the maximization of net service revenue and third party incentives resulting from the activity of Baystate Medical Practices' providers. Included in this endeavor is the...


  • West Covina - ( S Glendora Ave), United States AltaMed Full time $72,000 - $90,987 per year

    Grow HealthyIf you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed – it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them....


  • Springfield, United States Crossover Full time

    Join to apply for the Enrollment Director, 2 Hour Learning - $200,000/year USD role at Crossover This range is provided by Crossover. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $100.00/hr - $100.00/hr Some families accept the status quo. Others seek something fundamentally different....