Operations Clerk

Operations ClerkAre you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person.Responsibilities:Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipmentsPrepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timelinessPrepare a variety of documents and reports using AS400 and SAPScan documents such as Bill of Ladings and Delivery Receipts into our systemClose city pickups to the dock and generate manifests for the dockworkersAssist supervisors with assigning drivers to routes and processing drivers' paperworkPrepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documentsProvide exceptional customer service to internal and external customersQualifications:High School Degree or equivalent preferred.3 year of office and/or operations experience, preferably in the transportation industryExperience in using handheld computers/scanners preferredExperience with AS400 and SAP preferredExcellent verbal and written communication skillsDetail orientedProficient in Microsoft applications, such as Outlook, Word and ExcelWorking Days: Monday, Tuesday, Wednesday, Thursday, FridayWorking Shift: AM / PMWork Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.Join the OD Family Today As a Full Time member of our Family, you and your family are eligible to receive:Great Health Benefits including a Zero premium medical plan for employee only coverageVision & DentalShort Term & Long Term DisabilityFlex Spending Accounts401k Retirement plan with company match and additional company annual discretionary match opportunityLife InsuranceWellness ProgramTuition Reimbursement for Drivers and TechniciansTraining and growth opportunities to build a careerWe prioritize our OD family of employeesAbility to advance through our promote from within philosophyNational Career Opportunities Available at our 260+ service centersOld Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).