Hotel Room Attendant

3 weeks ago

Spring, United States Thind Management Full time

Hotel Room AttendantWelcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto "We'll Take It from Here". Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.Job SummaryWe are seeking a motivated room attendant with a positive attitude. One who is responsible for maintaining the cleanliness and appearance of hotel guest rooms and public areas, ensuring that guests have a comfortable and enjoyable stay. The room attendant should have excellent attention to detail and the ability to work efficiently in a fast-paced environment while following company and brand standards.Core Job Responsibilities & DutiesGreets guests immediately with friendly/sincere acknowledgementProvide customer service to guests, including information about hotel services, activities, and amenitiesClean rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, moving furniture, cleaning bathrooms and counters. All work must be completed within an allotted time frame to meet production standardsReport deficiencies to management in order to maintain room in compliance with hotel standardsReplenish linen and guest amenitiesAssist team members as requestedOther duties as assigned by supervisor and/or managementWork in fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needsPhysically able to work from a ladderAbility to learn, follow and enforce standards for cleanliness as they apply to all aspects of roomAbility to follow all safety procedures/standards and able to recognize and act in emergencyAbility to push, pull and lift up to 50 lbs.Always display professional image through appearance and conductFollow key control protocolRegular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this positionEnsure that all cleaning equipment & supplies are used and stored properlyQualification Standards & Company RequirementsAbility to work efficiently and independently in a fast-paced environmentAbility to tolerate environmental factors such as humidity, cold/heat, dust and noise.Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicalsAbility to work a flexible schedule, including weekends and holidays

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