Executive Team Leader

Executive Team LeaderWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of an Executive Team Leader can provide you with the:Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the storeSkills in guest engagement; problem solving and resolutionKnowledge of retail business fundamentalsExperience setting and planning department (s) monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goalsExperience managing a team of hourly team members, leaders and creating business strategies and goalsSkills in recruiting, selecting and talent management of hourly team members and leadersAs an Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goalsAnticipate staffing needs, talent plan and recruit both long and short term.Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities.Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders.Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture.Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors.Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas.Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest.Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic.Plan, manage and follow-up on organizational and operational change.Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment.As a key carrier, follow all safe and secure training and processes.Address store needs (emergency, regulatory visits, etc.).All other duties based on business needs.What we are looking for: We might be a great match if:Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET excites you. That's why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing That's the core of what we doYou aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be an Executive Team Leader. But there are a few skills you should have from the get-go:4 year degree or equivalent experienceStrong interpersonal and communication skillsStrong business acumenManage conflict, lead and hold others accountableRelate well with and interact with all levels of the organizationStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisLearn and adapt to current technology needsManage workload and prioritize tasks independently and with a teamWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 poundsAccurately handle cash register operations and cash transactionsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryBenefits eligibility:Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_DAmericans with Disabilities Act (ADA):In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.