Personal Banker

Personal Banker - RegionalValley Bank believes in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the bank that clients from every industry turn to for our expertise, strategies, and advice--building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth--with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US. At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you--working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients--that includes all our associates as well.As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within various branches on a rotating basis, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products and services to existing and potential clients within the division. Perform a variety of routine banking transactions (teller and platform), while supporting the Market Manager in achieving quality service and complying with operational procedures at the assigned location.Job DescriptionResponsibilities include, but are not limited to:Responsible for providing exceptional customer service in accordance with Valley's mission statement.Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services.Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer.Meets with customers to analyze financial needs and maximize sales opportunities.Responsible for meeting customer expectations and achieving service quality standards.Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently.Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.Requirements**Required Skills:**Excellent verbal and written communication.Excellent interpersonal and customer service skills.Strong analytical, problem solving, and decision-making skills.Ability to adapt to different staff and customers daily.Ability to make sound decisions.Ability to interpret a variety of instructions.Provides deep understanding of Retail Banking and strong Customer Service Skills.Detail oriented, strong organizational skills, and high degree of accuracy.Ability to handle multiple projects simultaneously.Proficient computer skills.**Required Experience:**High School Diploma or GED and 1 year of business services experience in branch banking and knowledge of branch operations or successful completion of a Valley Retail training program.Associates or Bachelor's degree with concentration in accounting, business, finance, economics or a related field is preferred.FIS/IBS (Integrated Banking Solutions) preferred.Full-timeLocation: 1633 Sheepshead Bay Road, Brooklyn, New York 11235, United StatesTotal Rewards SummaryWe provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions. In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.Pay Range: $36,000.00 - $60,000.00 / yearValley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics.