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Quality Complaint Associate

4 weeks ago


Thousand Oaks, United States Randstad Life Sciences US Full time

Quality Complaints Senior Associate

1 Year (Extendable)

Thousand Oaks, CA

Max PR: $27-32.80/hr


Day to Day Responsibilities:

  • Perform tasks that will contribute to a completed inspection of complaint return samples including photos, x-rays, and written inspection; file samples in storage bins in numerical order; clean and prep Biomailers; document receipt of and open complaint sample packages; verify returned units are solicited for the associated records


Red Flags:

  • Not open to a PHD candidate
  • Not open to someone with too much working experience 4+ years.


Responsibilities:

  • Receive, clean, and evaluate product complaint return samples
  • Interface with various Company sites and business partners
  • Manage complaint return sample inventory
  • Author technical assessment reports


Requirements:

  • Bachelor's Degree in Life Sciences or related field or the equivalent combination of education and/or experience.
  • Typically 2 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
  • Evaluate documentation and operation according to company guidelines.
  • Be self-motivated, attentive to details and able to prioritize and meet deadlines.
  • Basic statistical mathematical skills including the ability to trend data.
  • Basic project management skills. Independently understand, follow and implement instructions.
  • Written and verbal communication & collaboration skills.
  • Strong word processing, database and spreadsheet application skills.
  • Strong organizational skills with the ability to manage multiple projects or assignments.
  • Role may involve periods of prolonged sitting and standing.
  • Role may involve lifting boxes and storage containers of up to 50lbs.
  • Role may involve transporting samples to different buildings across campus.