Assistant Manager

49 minutes ago

WinstonSalem, United States Citi Trends, Inc. Full time

JOB SUMMARY:The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of storeoperations, ensuring a positive customer experience, efficient inventory management, and a welltrained team. This role involves overseeing daily operations, maintaining store standards, and leadingthe team to achieve sales goals. The Assistant Store Manager will play a critical role in building apositive work culture, driving employee involvement, and supporting change management effortswithin the retail organization.DUTIES/RESPONSIBILITIES:* Ensure a welcoming environment by greeting all customers and maintaining storeappearance, including displays and signage. Train and coach team members to provideexceptional customer service and engagement.* Oversee inventory flow, including markdowns, ticketing, and clearance management, whilemaintaining accurate pricing and organized stockrooms. Ensure timely removal of damagedor expired items and set daily and weekly freight goals to support efficient operations.* Train, develop, and provide continuous feedback to team members on customer service, storepolicies, operational procedures, and compliance tasks. Foster a positive and productive workenvironment.* Monitor sales performance and implement strategies to achieve sales targets. Collaboratewith the store manager to create and implement effective marketing and promotionalcampaigns. Maintain a clean and organized store environment.* Performs other duties as may be assigned.REQUIRED SKILLS/ABILITIES:* Excellent communication and organizational skills.* Ability to work a flexible schedule including nights and weekends.* Ability to perform mathematical calculations such as addition, subtraction, multiplication,division, and percentages.EDUCATION/EXPERIENCE:* High school diploma or equivalent.* Previous experience in retail management or a related field i* 2-4 years of retail experience as an Assistant Manager.* 3-5 years of retail experiencePHYSICAL REQUIREMENTS:Assistant Store Managers must work their scheduled hours per week and perform the essentialphysical functions listed below with or without accommodation.* Squat/Kneel/Stoop (Frequent to continuous)* Stand/Bend/Walk (Frequent to continuous)* Twist (Occasional to Frequent)* Reach above shoulder (Occasional to Frequent)* Lift/Carry (Occasional to Frequent)* Push/Pull (Occasional to Frequent)* Use of hands (manual dexterity, grasping (Frequent to Continuous)GENERAL INFORMATION:The above statements are intended to describe the general nature and level of work being performedby individuals assigned to this position. They are not intended to be an exhaustive list of all duties,responsibilities, and skills required of personnel so classified. Equal employment opportunities areprovided to all employees and applicants for employment. Discrimination and harassment of any typewithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristic protectedby federal, state or local laws. is prohibited

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