Director, Chief Of Staff

Director, Chief Of StaffThe Chief of Staff is a critical position supporting senior leadership, enabling leaders to execute strategic work while ensuring operational rigor. The Chief of Staff is responsible for developing, implementing, and sustaining the following four strategic areas foundational for the success of a senior leader within Enterprise Platforms Technology: Strategy, Operational Excellence, Communications, and Organizational Capability. Candidates should have a passion for technology, strong strategic command, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage multiple projects and deadlines at once. Candidates should be excited about improving the daily lives and development of our engineers and help our leaders advance our strategy at scale.Responsibilities: Serve as a strategic thought partner for our Enterprise Platforms Technology senior leadership team member, helping guide the operations and management of their organization. Act as a central point of contact between the EPTech senior leadership team member and other key partners. Ensure alignment of leaders across the organization. Prioritize and focus leaders in a number of key areas (goals, labor strategy, budget etc). Aid the EPTech senior leadership team member in strategic planning, uncovering critical efficiencies and preventing duplication of effort. Understand the senior leadership team member's organizational strategy and vision, driving and tracking goals and priorities. Assist the senior leadership team member with strategic planning, including financial and resource planning in collaboration with key partners, including the EPTech Chiefs of Staff, Finance, and Product. Create and manage effective, scalable processes to manage operating rhythms. Requires an ability to lead and influence to inject new operational processes to drive executional discipline and excellence. Work closely with partner business units and functions to align operations with strategy. Influence across all levels of the organization and across organizations. Work with the senior leadership team member to plan and execute key messages and deliver to internal audiences with a high priority on consistent, frequent organizational communications. Develop relationships within direct and extended team members to act as an informed and helpful sounding board and thought partner.You will: Have a good understanding of current technologies, including AI. Demonstrate strong communications proficiency, including across teams and organizations, and have experience utilizing oral and written communication skills along with presentation skills. Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion. Possess excellent organizational skills and the ability to be goal/execution-oriented. Be able to react seamlessly to change in priorities and delivery focus. Be self-motivated. Be capable of balancing strategy and tactical delivery. Be a strategic thought partner.Basic Qualifications: Bachelor's degree. At least 7 years of experience in Project Management, Process Management, or Agile Delivery. At least 3 years of experience managing executive level stakeholders across multiple business units. At least 3 years of experience working with engineering teams. Preferred Qualifications: Master's Degree in Business Administration (MBA). 3+ years of experience in strategy development. 3+ years of experience in finance or budgeting. 3+ years of experience driving organizational change and operational excellence. CSM, PMP, Lean, Agile or Six Sigma certification.Capital One is open to hiring a remote employee for this opportunity. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (regardless of location): $205,400 - $234,400 for Director, Chief of Staff McLean, VA: $226,000 - $257,900 for Director, Chief of Staff Richmond, VA: $205,400 - $234,400 for Director, Chief of Staff Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.