Guest Experience Lead

6 days ago

Worcester, United States McDonalds Full time

divh2McDonalds Guest Experience Leader/h2pWe are hiring motivated part-time Guest Experience Leaders/ppStart moving forward safely today McDonalds corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and wellbeing of crew members, customers, and the community./ppStart building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals./ppStart a flexible schedule today - Get a job that fits your life and encourages you to balance whats important to you./ppStart a feel-good moment and start your application today/ppResponsibilities:/ppThe Guest Experience Leader interacts with the guest at every stage of the customer journey by:/pulliChecking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need/liliExpertly handling guest concerns and knowing when it is appropriate to bring an issue to management/liliAssisting guests with the self-order kiosks and troubleshooting common issues/liliPartnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests needs at all times/liliPaying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)/liliSharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order Pay app/liliIdentifying potential areas of improvement and sharing these opportunities with management/li/ulpBenefits Perks/ppEnhanced Safety Measures/ppFlexible Scheduling/ppHealth Insurance/pp401K/ppSick Pay/ppFree Meals during work/pp30% off family meals every day/ppFree Uniforms/ppWorld Class Training/ppEmployee Rewards/ppArchways to Opportunity/ppTuition Reimbursement up to $3,000 per year/ppFinish your High School diploma/ppMaster English language skills/ppEarn your college degree/ppFree career advising/p/div

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