Middleware Engineer

The Engineer III – Middleware will be focused on leading the management and maintenance of IEHP’s

middleware application like Apache Tomcat, IIS, Kafka, WebSphere, etc and a passion for debugging

complex problems. This role will also be responsible for production code release with support of the

IEHP’s AppDev teams.

Experience

 Minimum eight (8) years of experience on Middleware applications like Kafka, IIS, Tomcat,

Websphere, WebLogic, performance tuning and managing them in clustered environments.

 Hands-on experience with configuration management and automation tools such as Puppet

(preferred), Chef, Ansible, Rundeck, Jenkins, and/or related tools.

Hands-on experience with executing scripts and independently performing troubleshooting on Linux

and/or Unix (RHEL/Solaris) operating systems.

Knowledge Base

 Expert knowledge of installing, configuring, administering, implementing and performance tuning

clustered Middleware environments.

 Expert knowledge of writing UNIX Shell Scripts (Korn, Bourne), WLST and Python Scripts

 Strong understanding of the JVM and how it operates and optimizing it for best performance and

availability, i.e., Garbage Collection, Tuning, etc

 Expert knowledge of DevOps toolsets such as Jenkins, Kubernetes, Docker etc. desirable

 Strong knowledge on AZURE or any other cloud technologies

1. Develop roadmap for middleware efforts including business initiatives, application upgrades, core

infrastructure upgrades, middleware platform upgrades (Kafka, IIS, WebSphere, etc.) and

compliance and regulatory items.

2. Establish and include in roadmap compliance and operational items including functional and

security patches, middleware managed server certificate refreshes, vulnerability remediation,

platform upgrades and changes.

3. Establish and include middleware improvements (e.g., log file rotation, automation) in the

roadmap.

4. Provide inputs for middleware backlog prioritization including, analysis and assessment of

epics/stories, SWAG / estimates, identify dependencies and story sequencing and participate in

feature deep-dive working sessions and meetings.

5. Lead middleware requirements definition, provide middleware architecture and configuration

expertise and details about middleware product capabilities.

6. Provide technical leadership for middleware efforts - Middleware architecture, configuration,

development, and deployment.

7. Lead coordination middleware work effort with other teams.

8. Implement, oversee, and ensure adherence to middleware controls.

9. Technical ownership of middleware applications / products.

10. Support BAU activities.

11. Perform hands-on troubleshooting, optimization, performance tuning, installation, configuration,

and design of large, complex enterprise environments based on industry best practices.

12. Support middleware on multiple platforms.

13. Investigates middleware and integration issues to provide resolutions and to develop root cause

analyses for supporting maintenance improvements and upgrade planning.

14. Manages middleware team tasks to meet project requirements.

15. Perform production release of software updates/new functionality in partnership with IEHP’s

AppDev teams.

16. Perform system monitoring to ensure system operation health to meet service level agreements.

17. Respond to service performance alerts and service interruptions to restore functionality and

support customers.

18. Adobe AEM Administration: 2-3 years Experience with AEM Brand Portal, AEM Dynamic

Media, Adobe Analytics, Adobe Cloud Experience

19. Perform capacity planning and performance tuning to prevent issues and minimize service

interruptions. Interacts with system and storage teams to perform back-up and recovery

procedures for ensuring business continuity.

20. Write documentation to support middleware infrastructure.

21. Maintain good communication with vendors, systems support teams, and local teams as needed;

including interfacing with end users and next level management to provide technical consulting.

22. Develop, enhance, debug, support, maintain, and test software applications and associated

products.

23. Participate in peer reviews for designs, code, and other work products.

24. Provide 24 x 7 on-call support to ensure application functionality and to minimize disruptions.

25. Monitor the IT Service Management System to resolve customer issues and meet service

expectations.