Sales and Operations Spa Manager
2 weeks ago
Sales And Operations Spa ManagerWe are seeking a highly motivated and results-oriented Sales And Operations Spa Manager to lead our spa's sales initiatives and ensure seamless daily operations. This pivotal role demands a dynamic individual with a proven track record in driving revenue growth, excelling in client acquisition and retention, and inspiring a sales-focused team. The ideal candidate will be passionate about wellness, possess exceptional leadership skills, and be adept at both strategic sales planning and efficient operational execution.Key ResponsibilitiesSales & Revenue Generation (Primary Focus): Develop and implement aggressive sales strategies to achieve and exceed monthly, quarterly, and annual revenue targets for massage services, retail products, and membership programs.Lead, coach, and motivate a team of massage therapists and front desk staff to adopt a proactive sales mindset, focusing on upselling, cross-selling, and rebooking.Design and execute compelling promotional campaigns and packages to attract new clients and drive repeat business.Analyze sales data, market trends, and competitor activities to identify new revenue opportunities and adjust sales tactics accordingly.Manage and grow the spa's membership base through effective sales presentations and follow-up.Cultivate strong, lasting relationships with clients to ensure high satisfaction, loyalty, and positive referrals.Monitor individual and team sales performance, providing constructive feedback and implementing corrective actions as needed.Oversee the sales process from initial inquiry to service delivery, ensuring a luxurious and professional client journey.Operations Management:Manage all aspects of daily spa operations, including scheduling, client flow, facility maintenance, and cleanliness standards.Recruit, train, and manage a high-performing team of massage therapists and front desk staff, fostering a positive and productive work environment.Ensure exceptional customer service standards are consistently met, resolving client concerns efficiently and professionally.Oversee inventory management for retail products and supplies, ensuring optimal stock levels, minimizing waste, and maximizing retail sales.Implement and enforce spa policies and procedures, ensuring compliance with health, safety, and licensing regulations.Utilize spa management software (POS, scheduling) effectively for reporting, client management, and operational efficiency.Conduct regular team meetings to communicate goals, provide training, and foster team cohesion.Qualifications:Minimum of 3 years of experience in a management role within a spa, wellness, or hospitality environment, with a strong emphasis on sales.Proven track record of consistently meeting or exceeding sales targets and driving revenue growth.Exceptional sales acumen, with expertise in consultative selling, upselling, cross-selling, and client retention strategies.Strong leadership skills with the ability to motivate, train, and develop a high-performing team.Excellent communication, interpersonal, and negotiation skills.Ability to work flexible hours, including evenings, weekends, and holidays as required.Compensation & Benefits:Competitive base salaryPerformance-based commission and bonus structureCompensation: $20.00 - $24.00 per hour
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Spa Manager
2 weeks ago
Orion Township, United States Hand and Stone Massage and Facial Spa Full timeOverview We are seeking a highly motivated and results-oriented Sales and Operations Spa Manager to lead our spa's sales initiatives and ensure seamless daily operations. This pivotal role demands a dynamic individual with a proven track record in driving revenue growth, excelling in client acquisition and retention, and inspiring a sales-focused team. The...
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Sales and Operations Spa Manager
7 days ago
Lake Orion, MI, United States Hand & Stone Massage and Facial Spa Full timeSales And Operations Spa Manager We are seeking a highly motivated and results-oriented Sales And Operations Spa Manager to lead our spa's sales initiatives and ensure seamless daily operations. This pivotal role demands a dynamic individual with a proven track record in driving revenue growth, excelling in client acquisition and retention, and inspiring a...
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Spa Manager
6 days ago
Lake Orion, United States Hand and Stone Massage and Facial Spa Full timeOverviewWe are seeking a highly motivated and results-oriented Sales and Operations Spa Manager to lead our spa's sales initiatives and ensure seamless daily operations. This pivotal role demands a dynamic individual with a proven track record in driving revenue growth, excelling in client acquisition and retention, and inspiring a sales-focused team. The...
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Assistant Spa Manager
6 days ago
Lake Orion, United States Hand and Stone Massage and Facial Spa Full timeWelcome, Empower, Connect!At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.By connecting with clients, co-workers, and the community,...
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Assistant Spa Manager
5 days ago
Lake Orion, United States Hand and Stone Massage and Facial Spa Full timeWelcome, Empower, Connect!At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.By connecting with clients, co-workers, and the community,...
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Spa Manager
3 weeks ago
Hillsborough Township, United States Hand & Stone Massage and Facial Spa Full timeSpa Manager OpportunityDo people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer...
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Spa Sales Associate
4 weeks ago
Commerce Charter Township, United States Hand & Stone Massage and Facial Spa Full timeNow Hiring: Membership Sales Associate in Commerce Township!Love sales? Passionate about wellness? Join our winning team! At Hand & Stone Massage and Facial Spa, we don't just offer serviceswe create unforgettable experiences! As a Spa Sales Associate/Sales Manager, you'll be the heart of our spa, ensuring every guest enjoys top-tier customer service while...
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Assistant Spa Manager
4 weeks ago
Hillsborough Township, United States Hand & Stone Massage and Facial Spa Full timeAssistant Spa ManagerHand & Stone Hillsborough is growing rapidly!We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our operation!Are people often impressed with your organizational skills? Would you consider yourself to be an enthusiastic individual with a drive for success? Are you a self-proclaimed "self-starter"?This...
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Assistant Spa Manager
6 days ago
Cranberry Township, United States Hand & Stone Massage and Facial Spa Full timeJoin to apply for the Assistant Spa Manager role at Hand & Stone Massage and Facial Spa We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our spa! Are people often impressed with your organizational skills? Would you consider yourself to be an enthusiastic individual with a drive for success? Are you a self‑proclaimed...
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Spa Sales Associate
5 days ago
North Fayette Township, United States Hand and Stone Massage and Facial Spa Full timeBenefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources Company Benefits: Hourly Wage - base $13 - $15 plus $10 to $20 per every membership sold. This position is suitable for someone with strong commission-based experience, and there is unlimited earning potential...
