Front Desk Receptionist at White Plains Hospital

Front Desk Receptionist at White Plains Hospital (Part Time)Position: Front Desk Receptionist Location: White Plains Hospital Hourly Pay: $21 Schedule: Part Time/On CallThe Information Desk Receptionist will greet and direct patients, visitors, vendors, contractors, and all other audiences that present in a warm, welcoming, and professional manner. The Information Desk Receptionist will perform all relevant and related customer service duties, including but not exclusive to registering visitors, looking up non-medical patient information in EMR, issuing computer generated visitors passes, etc. The Information Desk Receptionist will seek to assist any questions or concerns with any person they interact with during the course of duties. The Information Desk Receptionist will also collaborate with WPH Security personnel to relay and enforce visitation policies.Key Responsibilities1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors. 2. Greets and directs all user groups, including but not limited to patients, visitors, and vendors in a warm, friendly, professional manner. 3. Accesses accurate patient information using computer; review recorded comments. 4. Issues passes quickly and efficiently; enforces visitation policies. 5. Maintains positive work interactions with all staff. 6. Follows appropriate procedures with patients requesting copy of medical records. 7. Answers phone calls and works as a liaison with all hospital units/departments. 8. Follows proper procedures for vendor sign-in process. 9. Sorts and readdress patient mail as needed. 10. Assists and coordinates patient/visitor needs with others on the interdisciplinary care team. 11. Evaluates ongoing situations, keeps Security and Department Director and Manager informed of issues. 12. Coordinates volunteer help to support overall patient reception and flow throughout the CAMS building. 13. Performs all other related duties as assigned.Education & Experience Requirements1. High School Diploma or GED required- must be able to read and write English. 2. Proficient computer skills including Microsoft Outlook, Word and aptitude for learning new software systems (e.g., MediTech, Epic). 3. Previous customer service experience interacting with diverse public preferred. 4. Bilingual in Spanish a plus. 5. Mandatory in-service training as needed.Core Competencies and Physical/Mental Demands/Requirements & Work EnvironmentJoin our team and enjoy an outstanding benefits package, including: Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.The Reimagined Parking family of nationally recognized operating companiesImpark, Lanier Parking, Republic Parking, AmeriPark, and Park Oneis a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.United States - California applicants only:The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf . Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/ .